Facilities Planning Coordinator

ABOUT US BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling innovation through the services we deliver. We actively seek new opportunities that drive innovation for our clients' businesses. Culture of Care: We deeply care for each other, our clients, partners, and the communities we serve. INTEGRITY, OWNERSHIP, RESPONSIVENESS, INITIATION, VISIBILITY, DRIVE, and INTEGRATION are core to high performance. The Facility Manager I is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business continuity for an assigned portfolio.

Facilities of low to moderate complexity; Contract requirements of low to moderate complexity

On account operational leadership,

Facility Management Office roles to support accounts,

Project Management roles to lead and execute projects,

Portfolio Management

Manages the operations and maintenance activities as well as annual facility programs of a portfolio of facilities.

Responsible for ensuring facility uptime objectives are met. Ensures the continued safe and reliable operations of the portfolio of facilities managed.

Creates and implements annual facility management plans.

Collaborates with relevant stakeholders and oversees the implementation of facility-related programs.

Oversees maintenance and repair activities and performance of internal Technicians and service providers. Ensures work is completed on time, safely and meet quality requirements.

Ensures all relevant documentations (i.e. annual facility inspections, equipment data, project files, etc) are captured within service maintenance databases.

Collaborates with relevant stakeholders to evaluate capital assets (i.e. equipment, etc.) and to make recommendations for maintenance, repair and replacement and inclusion within the capital budget.

Service Delivery Management

Monitors service delivery performance against established metrics/key performance indicators. Monitors all service requests to ensure within agreed upon scope and escalates to senior management, where required.

Responsible for ensuring compliance to all legislated, corporate and industry-related requirements and guidelines including but not limited to environmental, health and safety, and building standard requirements.

Risk Management, Emergency Preparedness and Business Continuity Planning and Execution

Executes emergency preparedness, risk management, disaster recovery and business continuity plans

Collaborates with relevant stakeholders on incident management-related requirements

Acts as the focal point of contact and collaborates with Environmental, Health, Safety and Security Team to ensure ongoing compliance with all health and safety related legislation and requirements.

In collaboration with Environmental, Health, Safety and Security Team, administer vendor safety-related accreditation, training and qualification, where required.

Client Relationship Management

Acts as the focal point of escalation for issues pertaining to facilities managed.

Budget Development & Management

Develops and manages budget for portfolio and project expenses. Collaborates with Finance to ensure affordability, budget management and ongoing profitability.

Project Management

Develops and executes project plans and related estimated costs and budget for assigned portfolio.

Oversees project delivery.

Liaises with relevant stakeholders to ensure projects are delivered with minimum disruptions to facilities and all relevant data are received and updated into database.

Regulatory Compliance

Ensures all regulatory compliance requirements have been performed and all related documentations are created and maintained

Ensures the availability of an adequate inventory of tools and other supplies to operate the facilities.

Responsible for employee-oriented activities including but not limited to employee engagement, development and performance management, hiring and retention, compensation recommendations

Community college diploma or equivalent training (e.g. 1 to 3 years of facility management work experience; or 3 to 5 years of facility-related work experience

• Facility operations and maintenance management abilities
• Proficiency with facility equipment and building systems
• Service delivery management abilities
• Budget management abilities
• Client relationship management abilities
• Vendor management abilities
• High degree of client service orientation and sense of urgency
• Project management abilities
• Emergency preparedness and business continuity planning and execution abilities
• Possesses a continuous improvement and quality mindset and seeks to continuously improve processes and incorporate best practices where applicable.
• Maintains current knowledge of and developing ability to implement facility management services best practices.
• Knowledge of current building standards, code and legislative requirements

Certified Facility Manager through International Facility Management Association (IFMA)

Certified Property Manager through Institute of Real Estate Management

Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI)

Real Property Administrator through Building Owners and Managers Institute (BOMI)

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.