Gestionnaire, Service à la clientèle / Manager, Customer Service

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TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. We provide legal, financial and employee administration through TMF Group’s teams in 120 offices.
Responsible for analyzing financial information and preparing financial reports for Alternative Investment Vehicles (primarily Venture Capital, Private Equity, Fund of Funds, Real Estate) and managing staff as appropriate.
Manage tax and audit process

• Provide necessary information to auditors and tax accountants for completion of audits and tax returns
• Review of quarterly management fee calculations
• Manage client relationships, including leading regularly scheduled meetings with clients
• Manage, train, and develop staff and senior accountants. Includes onboarding, enforcing company policies, and completing performance reviews.
• Support for team members as needed
• Read and understand Limited Partnership Agreements to determine how the provisions of the LPAs impact the financial statements, capital calls, distributions, and management fees
• Ownership of client product delivery, including managing both internal and external timelines
• Interfacing with valuation, treasury, investor relations, and management company teams
• Provide exceptional client service experience, including timely responses to client requests
• Continuous mastery of job duties and responsibilities and exhibit qualities to be promoted to Sr. Bachelor’s degree, preferably in Accounting/Finance or related business discipline; A minimum of 3-5 years’ senior accountant and/or manager experience in public accounting and/or fund administration

Continuous development is supported through global learning opportunities from the TMF Business Academy.
You’ll be helping us to make the world a simpler place to do business for our clients.
• Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work.
Strong feedback culture to help build an engaging workplace.
Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.