Strategy Research Manager

Contributes to the overall success of the Global Brand & Client Insights department across the Scotiabank Group of Companies, on Canadian and international mandates, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures.
Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Develops and executes all aspects of market research for stakeholders across the Scotiabank Group of Companies, this includes:
Working with business line stakeholders to understand purpose and research needs.
Designing end-to-end research projects (may include developing research proposals, research plans, methodology, target, quotas, timing, etc.)
Delivering end-to-end research projects leveraging in-house tools and resources when suitable.
Identifying and managing vendor relationships with high-quality partners (e.g., full-service, fielding, panel, etc.)
Leveraging project management principles to ensure research projects are on time and budget.
Showcase and advocate for research strategy and insights through GBCI Hub, town halls, Global Marketing shares, etc.
Direct and deliver research strategy & insights by:
Establishing a cohesive network of relationships with vendors to ensure that insights meet business needs.
Providing direction in the use of the most effective and innovative market research analytical techniques.
Coordinating, analyzing, and presenting market research data, including insights from multiple sources, advising stakeholders or senior management on the best ways to action insights.
Creating and maintaining a network of professionals to share learning.
Fostering trust with internal stakeholders, including key senior leaders across the organization to leverage insights to influence business strategies and decisions.
Delivering insights in a consultative way to support stakeholders during strategy, ideation, and execution phases of their projects.
Champions a high-performance environment and demonstrates a commitment to Scotiabank’s values: Client-Centric, Integrity, Inclusion, Accountability. Directs day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits. Communicates and models the Bank’s risk culture and risk appetite statement throughout their teams.
controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
~ Builds a high-performance environment and implements a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment. Uses a coaching mindset and behaviors; and managing succession and development planning for the team.

Manages/supports multiple projects concurrently.
Share and leverage available GBCI research and insights
Design and execute projects within budget
Proactively offers to help teammates & leader - makes others better.
Advanced level of experience in market research (8 or more years), preferably on the vendor or client-side.
Thorough understanding of the end-to-end process of quantitative and qualitative market research.
Proven ability to translate and communicate business requirements into technical research project specifications.
Extensive working knowledge of multi-variant statistical techniques.
Demonstrated project management skills - ability to balance multiple priorities and deadlines.
Expert knowledge of SPSS, Microsoft Excel, and PowerPoint.
Experience with Qualtrics and Medallia, an asset.
Aware and knowledgeable of emerging market research techniques.
Completed an undergraduate university degree or college, such as commerce, mathematics, or computer science.

controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Builds a high-performance environment and implements a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment. Uses a coaching mindset and behaviors; and managing succession and development planning for the team.
Completed Market Research certificate program, an asset.
Specialized qualitative training, Qualitative Research Associate designation, an asset.
Work in a standard office-based environment; Limited travel.
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role.