Administrative Assistant: Permanent Full-Time

Are you passionate about supporting young people and looking to make a meaningful impact in a vibrant and collaborative environment? Canada's National Ballet School (NBS) is excited to invite applications for the full-time, permanent position of Residence Assistant. This is an exciting opportunity to join a dedicated team that helps create a safe, supportive, and welcoming residential community for our boarding students while contributing to the transformative power of dance.

Canada's National Ballet School (NBS) is a leading arts and education institution dedicated to excellence in dance training, community programming, and health initiatives. NBS has 300+ employees supporting programs ranging from professional ballet training and community engagement to groundbreaking health initiatives. NBS fosters a collaborative, creative environment rooted in inclusion and continuous growth.
Reporting to the Head of Residence, the Residence Administrative Assistant plays an essential role in supporting the safety, wellbeing, and personal development of boarding students while ensuring the efficient day-to-day operation of the Residence front desk. Working closely with Residence leadership and fellow counsellors, you will create a welcoming and inclusive environment for students, families, staff, and visitors while providing compassionate support and coordinating daily Residence operations. This role is ideal for someone who is compassionate, organized, and enjoys balancing meaningful student support with administrative responsibilities. Every day offers opportunities to build relationships, solve problems, and contribute to a positive residential community.
Shift: Monday–Friday, 7:30 a.m. – You make a meaningful difference in the lives of young people every day
Every day combines student support, problem-solving, and administrative coordination in a dynamic environment
Support Student Wellbeing: Foster a compassionate, respectful, and safe environment by providing guidance, emotional support, and appropriate professional boundaries.
Support Daily Living : Administer Student Care: Dispense medications in accordance with NBS policies and maintain accurate documentation and student records.
Coordinate Front Desk Operations: Welcome students, families, staff, and visitors, respond to inquiries, manage incoming calls, emails, deliveries, and general correspondence, and maintain a professional reception area.
Maintain attendance records, communicate student absences and appointments, and liaise with parents, faculty, and other departments to support student needs.
Support Residence Administration: Assist with student account funds, scheduling, appointments, and other administrative responsibilities that support Residence operations.
Work closely with Residence leadership and colleagues from other departments to support students and contribute to a positive, inclusive community.
First and foremost, we value compassion, professionalism, and a genuine passion for supporting youth. Diploma or degree in Child and Youth Care, Social Work, Child Studies, Psychology, Sociology, or a related field
Two or more years of experience working with children and youth in a residential, educational, or recreational setting
Administrative or reception experience is considered an asset
Strong interpersonal, communication, and relationship-building skills
Proficiency with Microsoft Office (Word, Excel, Outlook) and Google Workspace
Ability to accompany students using public transportation when required
Health & Wellness Benefits: Dental, Health, Paramedical, Short- & Long-Term Disability, Life Insurance, Employee Assistance Program
Employer-matched Defined Contribution Pension Plan
Paid vacation time in accordance with the school calendar
Discounted rates for NBS Adult Ballet Classes
Subsidized lunch, beverages, and snacks at our onsite café
Our Commitment to Equity & Accessibility:
NBS is committed to addressing systemic inequities in every facet of our organization, including programs, policies, and practices. It is NBS' top priority to build a remarkable and talented workforce that reflects the diversity of the City of Toronto. If you require accommodation at any stage of the recruitment process, please inform us.
Successful candidates must supply Canada's National Ballet School with a Vulnerable Sector Check in accordance with the School's Child Abuse/Sexual Abuse Prevention Policy;