Outbound SDR - Sales Development Representative (Remote)

Work Location Type: Remote

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

The base salary for this role ranges between $ 51,440 - $ 70,730, with eligibility for an incentive target of $12,600.00 which is contingent upon achieving both individual and company performance objectives.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. This job posting is for an existing vacancy.

The Inside Development Representative (IDR) is responsible for maximizing and growing revenue and profits by acquiring new business throughout Canada. The focus of this role will be prospecting the leads generated from our channel network (Branch, Customer Service, Web), identifying customers’ needs and aligning them to Grainger’s products, solutions, and services accordingly.

Identify customers’ needs to promote Grainger value on every call

Conduct customer conversations that include:

Determine account complexity (buying behavior, employees, industry)

Prioritize and qualify leads from intake channels to determine viability and assist with customer journey

Work cross functionally with partners from our Customer Service Center, Branch, and eCommerce team

Ensure continuous and strategic management of a new prospect pipeline that drives progress across multiple accounts

Segment customers based on size to determine next steps and ownership

Effectively transition qualified prospects to our Commercial or National Sales team based on an understanding of account complexity and buying criteria

High School Diploma or equivalent preferred.

• 1-3 years of experience in related field preferred.
• Excellent communication skills (verbal, written, phone)
• Customer service and telemarketing experience is an asset
• Understand and use basic selling techniques: opening, probing, presentation, over-coming objections
• Having a drive and passion for sales
• Bilingual French is an asset

Medical, dental, vision and prescription drug coverage

Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)

Life insurance coverage, including spousal and dependent life insurance.

Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns

Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability.