Sales / Service Technicians

Overview: Cascadia Windows & Doors is an innovative manufacturer, creating beautiful architectural fiberglass windows and doors, as well as the Cascadia Clip® cladding attachment system. In response to the company’s recent growth, Cascadia’s on the lookout for a Technical Customer Service Representative to support sales, project management and client service needs.

JOB DESCRIPTION:

Service Technician – Hybrid Role. The Service Technician is responsible for servicing and adjusting Cascadia’s high-performance windows and doors throughout Western Canada and the Pacific Northwest.

This is a hybrid position that requires flexibility to work both in the shop and alongside the service team.

General List of Responsibilities:
Adjust window and door hardware on-site.
Replace damaged or defective insulated glass units.
Repair and touch-up paint on window and door frames.
Document repair and service work.
Provide Cascadia’s technical team with feedback from installers and contractors.
Travel to project sites as required.
General labour, as required.
Qualifications:

• Construction experience and knowledge of installation practices for windows & doors.
• 3 years of window and door installation/glazier experience.
• Knowledge of European Tilt & Turn hardware is an asset.
• Valid Driver’s License.
• Excellent interpersonal communication skills and ability to deal with clients, homeowners, and contractors.
• Excellent documentation skills and attention to detail.
• Honest, reliable, professional, and a problem solver.
• Positive attitude and the ability to take direction.
• Self-motivated and pride in workmanship.

What We Offer:

• An opportunity to make your mark in a well-established but growing company that is focused on helping the construction industry achieve higher-performing buildings.
• Competitive salary and benefits program.
• Continuous training and opportunities to learn with a knowledge-based company at the forefront of the green building movement.
• 100% Company-paid extended benefits package after 3 months.
• RRSP program after 2 years.
• Salary: $30.00-$38.00/hour - depending on experience.
• Shift: Monday-Friday, full-time.

The role is based at the head office in Langley, BC, and works Monday-Friday. Once training is complete, the work schedule and location (in-office / hybrid) will be coordinated with the successful applicant.

About Cascadia Windows & Doors:

Cascadia Windows & Doors is an innovative, industry leader, manufacturing beautifully designed architectural fiberglass windows, doors, and cladding support systems. Included in some of the most exciting and award-winning construction projects across North America, Cascadia’s goal is to help revolutionize the energy-efficiency of modern buildings and drive the adoption of high-performance building products.