Admin and Customer Service

Job Responsibility:

Job Overview We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. You will be responsible for managing customer inquiries, assisting with order processing, and ensuring a positive experience for every customer. The ideal candidate will possess strong organizational skills and have experience in a medical office or similar environment.

Responsibilities

• Respond promptly to customer inquiries via phone, email, and in-person interactions.
• Assist customers with product information, order status, and issue resolution.
• Maintain accurate customer records and files using our computerized systems.
• Utilize QuickBooks for order processing and invoicing.
• Proofread documents to ensure accuracy before distribution.
• Collaborate with team members to improve customer service processes.
• Manage office tasks such as filing and organizing documents efficiently.

Skills

• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Proficiency in QuickBooks and other office software applications.
• Excellent proofreading skills to ensure high-quality communication.
• Familiarity with medical office procedures is a plus.
• Experience with various phone systems and clerical duties.
• Strong customer service orientation with a focus on client satisfaction.
• Ability to work effectively both independently and as part of a team.

Join us in delivering outstanding service to our customers while contributing to a collaborative work environment!

Job Type: Full-time

Pay: $18.00-$23.00 per hour

Expected hours: 40 per week

Work Location: In person