Customer Service and Sales Account Representative

Job Type: Full-time

Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 612 locations and has about 9,900 employees in North America as of September 30, 2025.

The company provides a wide range of equipment rental services to various industries, including construction, industrial, and government sectors. Herc Rentals is committed to supporting Canadian businesses by offering high-quality equipment and exceptional customer service. The Strategic Account Representative is an outside sales position primarily responsible for managing and growing facility segment revenue within a geographic market. Qualified candidates will be able to develop business relationships with a select group of companies and individuals within the industrial segment. Generate revenue with a select group of companies within the industrial segment (direct facilities, third party companies, hvac contractors)

Daily account management and revenue growth through visits to various customer offices, facilities, and job sites.

Develop, plan and organize sales strategies to achieve desired results/goals.

Effective implementation of industrial services concepts, products and services.

Identify customer’s needs and react appropriately while understanding the market conditions and local competitors pricing.

Resolve customer issues and concerns.

Assist branches in keeping abreast with customer changes and job site problems.

Support all team members.

Problem analysis and problem resolution at strategic and functional level

Strong Customer Orientation

Ability to follow up with customers in a timely manner

Solid computer skill set (knowledge of MS Office is preferred)

Proven track record with 5 years of outside sales experience in the equipment rental industry

Medical, Dental, and Vision Coverage

Life and disability insurance

Healthcare spending account

Building Your Financial Future

Company matched Pension Plan

Registered Retirement Savings Plan

Tax Free Spending Account (TFSA)

Paid Vacation Time Off (Minimum 3 weeks)

Employee Assistance Program (EAP)

Auto & Home Insurance Discounts

Life Insurance

Supplemental Life Insurance

Disability Insurance

Herc Rentals does not utilize Artificial Intelligence (AI) for sourcing or recruiting candidates.

Military Intelligence, Sales Rep, Outside Sales, Customer Service Representative, Government, Sales, Customer Service