Program Manager, Customer Service

Securitas Technology Canada is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world.

Securitas Technology Canada offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets

We’re excited to share an opportunity for the role of Manager– National Program Management

We are looking for a motivated individual to step into a team leadership position, guiding and supporting our team of National Program Managers across the country. This role is key in driving performance and fostering a collaborative, high-performing team culture.

Key Responsibilities

Provide support and direction to the National Program Managers team

Support the implementation of company initiatives and operational goals

Act as a liaison between the National PMs and Corporate senior leadership

Ensure consistent communication, alignment, and best practices across regions

Foster a positive and inclusive team environment

Job Requirements

Proven experience in project management or program leadership

Strong leadership and coaching skills, with the ability to motivate and develop high-performing teams

Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and regions

Solid organizational and problem-solving abilities, with a focus on driving results and continuous improvement

Ability to manage competing priorities and adapt in a fast-paced, evolving environment

Proficiency in MS Office and project management tools

PMP certification or equivalent experience considered an asset

Benefits

Full Benefits as of Day 1

Retirement Plans as of Day 1

Short Term and Long-Term Disability

Paid vacation, holiday

Educational Assistance

Company Training Program

Exceptional growth opportunities

Securitas Electronic Security is an Affirmative Action/Equal Opportunity