Contractor Programme Manager

It’s a community of people who invest in your development and empower you to blaze your own trail. Because we believe that when you build a workforce that’s designed to harness human enterprise, you design a workforce that’s built for impact.
At AGS, we help companies all over the world transform their people into a competitive advantage. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges – from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™.
We also represent over 100 countries and speak dozens of languages. So as you’re building relationships and doing your job, you’ll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.
See what it’s like to work at AGS by searching #LifeAtAGS on any social network.
The Program Coordinator will join a team of professionals working in a fast paced, team environment. The Program Coordinator facilitates and manages various processes (client specific) within the contingent worker lifecycle from on boarding through off boarding. The Program Coordinator also provides first level customer support to Hiring Managers and suppliers.
Assist Hiring managers, Staffing Specialists and suppliers during all stages of the contract labor acquisition process including but not limited to: interview scheduling, onboarding, worker assignment management, time and expense management and off boarding
Document all client reported issues and track resolution through to completion ensuring a high level of customer satisfaction
Provide constant communication to clients, suppliers, contingent workers and other partners via face to face meetings, email and phone
Conduct research and analysis to resolve client’s or supplier inquiries as needed
Monitor performance against contract SLA’s (i.e. pending end of assignments, invoicing, time and expense management and vendor compliance tracking)
Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner so the contractor can start assignment on time.
Strong determination to impact performance

• Time Management , self-motivated and perseverance
• Excellent customer service skills
• Bachelor’s Degree
• MS Office/Tools- advanced skills

Please note that we use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. Comprehensive health, dental, and vision insurance
RRSP retirement savings plan with company match options
Paid time off, including vacation, sick leave, and holidays
Employee assistance program (EAP)
Life and disability insurance
We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email Voir email sur jobs.smartrecruiters.com.