Casual Front Desk Agent

Job Responsibility:
Westpointe Retirement Community Casual - $17.51/hr Riverstone Retirement Communities is a locally owned and operated company offering, a highly respected, full continuum of care to its residents. We believe that everyone deserves to live a meaningful, engaged, and joyful life. We strive to ensure our residents live comfortably and with dignity in a safe and happy environment. Riverstone offers our residents a variety of lifestyle options to best suit their needs-from Independent to Assisted Living, Including Memory Care. Our valued employees work in an environment that fosters job satisfaction, respect, responsibility, loyalty, and personal growth. We are looking for positive and caring team members who want to make a difference in the lives of seniors. QUALIFICATIONS: Education:
~ Grade 12 minimum

Background:
Minimum of three years' related experience, preferably in the health care industry
Secretarial skills and experience with office procedures required;
Knowledge of business equipment and computer applications, such as MS Office, data entry, etc.
Bilingualism in French and English an asset
Personal Requirements:
Work as part of a team
Capable of adapting to different situations and change
Patience, tolerance and politeness when responding to residents, visitors, suppliers, etc.

FUNCTIONS:

Provide full secretarial support for the General Manager and other department managers;
Provide initial warm welcoming reception and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required;
Maintain daily records such as Resident Evacuation list, assignment of parking spaces, resident checklist, resident telephone list, employee contact list, guest suite reservations, etc.;
Book hairdressing appointments, esthetician appointments, take maintenance requests, dining room reservations, etc.;
Observe coming and goings of residents from facility;
Handle payments from residents or family members;
Sort incoming mail for distribution to residents and all departments;
Present a positive image of the residence to the public
Riverstone Retirement is committed to being an Equal Opportunity Employer. Please advise in advance if you require any accommodation during the application or selection process. Any information you send us will be handled professionally, respectfully and in complete confidence. While we thank all candidates for their interest, only those selected for further consideration will be contacted.