Casual D-DZ Driver

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

DHL Express currently has an opening for a Causal D-DZ Drive r in Ottawa , ON.

License: DZ License

Location: Ottawa, ON

Position: D-DZ Driver

Hours: This is a casual position therefore there is no set schedule. Shift availability must be between 10am and 6pm.

Wage: $24.26/hour and will increase as per the Collective Bargaining Agreement

MAIN TASKS & RESPONSIBILITIES:

• Proactively manage the customer’s perception of and level of satisfaction with our service.
• On-time pick-up and delivery of customer shipments and completion of full route.
• Interact effectively with other members of the organization.
• Alert the Sales Department to potential customer opportunities and/or vulnerabilities.
• Maintain a secure and safe working environment for all staff.
• Follow all safety regulations from every facility and customer site.
• Comply with Collective Agreement.
• Alert Operations Management of service and safety issues immediately as they occur.
• Shipment processing complies 100% with Transport of Dangerous Goods requirements.
• Use GCA scanner for all required activities on the daily route, all scannable waybills.
• Delivery of all assigned material in the route area, within the specific requirements of both the customer and DHL.
• Pick up of all assigned customer pick-ups within the specific guidelines of the Customer and DHL.
• Compile and submit accurate route records daily.
• Inform DHL of any route irregularities and significant competitor activity.
• Communicate effectively with customers over the phone and in person.
• Deliveries and Pick-Ups.
• Other duties as assigned.
• Responsible for internal and external customer satisfaction.
• Professional representation of DHL always, including the maintenance and presentation of the vehicle, uniform, waybills/product.

MINIMUM REQUIREMENTS:

• Demonstrated ability to handle multiple tasks.
• Valid Full DZ License
• Minimum 1-year commercial driving experience is an asset.
• Demonstrated ability to work under pressure.
• Supply current drivers abstract and meet requirements outlined in the CBA.
• Excellent interpersonal skills.
• Proven Customer Service skills.
• Ability to lift and carry parcels, up to and including 70 lbs. per piece throughout shift as per CBA.

We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.