Engagement Officer
$50.64k - $101.28k per yearXerox
Job Responsibility:
ROLE AND RESPONSIBILITIES
The Client Manager is responsible for developing and expanding the company's customers. With his consultative approach and his great listening skills, he knows how to offer business solutions and personalized service programs. He knows how to identify and qualify opportunities and then develop them in the market.
TASK LIST
Know the product and service offered by Xerox Business Solutions
Know the offer of products and services related to printing solutions
Know the offer of products and services related to electronic document management solutions (EDM)
Know the operation of the products and services offered by Xerox Business Solutions
Know the procedure of developing needs for all products and services offered by Xerox Business Solutions
Know the competitive differentiators of the products and services offered by Xerox Business Solutions
Keeping the customer base up to date (CRM)
Record all data relating to prospecting activities daily in the SalesForce/M-Files software
Delivery of official documents
Prepare prospecting/submissions for existing customers and/or prospects customers
Design presentation documents (Proposal, analysis, comparison, spreadsheet, report)
Solicit new clients
Engage in prospecting activities for new customers
Try alternative strategies when failing to reach or obtain business meeting with prospects
Engage in needs development activities with prospects and offer recommendations.
Achieve sales results
Maintain a bank of prospects
Maintain a level of weekly activities in accordance with corporate requirements
Engage in commercial activities allowing the qualification of profitable business opportunities
Perform strategic follow-ups according to the purchasing cycle of prospects and existing customers
Influence a customer's purchasing criteria
Manage objections and obstacles
Negotiate profitable agreement
Be part of a team
Participate in team meetings
Participate in training programs to keep up-to-date knowledge of solutions and products offered by the company
Get actively involved in all team initiatives
Recognize the needs and corporate issues and contribute to the resolution of the problems that emanate from them
~ All other related tasks
QUALIFICATIONS
University degree in business administration or other related field is highly preferred Minimum of 5 years of experience in a business development position with B2B sales. Experience in the multifunctional device industry and/or document management (an asset)#LI-KW1 #ONSITE
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