Records and Information Manager

Job Responsibility:

Under the direction of the Senior Records Manager, the Records and Information Manager is responsible for organizing and facilitating all the operational requirements of Client Services by assisting in the overall planning, direction and coordination of the storage and retrieval of the City's information assets and implement procedures to improve storage and retrieval processes, set priorities, and identify areas of improvement. This position will liaise with City Departments to provide support, advice, and guidance regarding the application of the City's Corporate Records Management program. The Records and Information Manager will conduct audits and provide reports on departmental records management programs and systems and coordinate, develop, and maintain departmental records inventories and retention schedules. This position will also deliver employee education, assist with Freedom of Information legislation functions, act as an Election Officer, and perform other duties as assigned.

As the Records and Information Manager, you will:

• Develops and implements corporate records and information management policies and procedures, including providing training and support to various City departments
• Acts as a liaison with other City departments, providing procedural records and information management advice and guidance.
• Supports access to information and protection of privacy functions.

Your education and qualifications include:

• Bachelor degree in history or related field or equivalent combination of education and experience is required

• A Master's degree in an information management program, such as Archival Studies, Library and Information Studies, or Archives and Records Management is preferred.

• Certificate in Records and Information Management is an asset.

• Experience in the Records & Information Management (RIM) field

• Experience dealing with, providing consulting services, and implementing solutions relating to RIM best practices to multiple client areas with various lines of business.

• Experience and proficiency using the Microsoft Office Suite products, and other software applications.

• Experience providing innovative and effective strategic advice to management on RIM issues.

• Well-developed knowledge of Corporate RIM programs, internal processes, and systems is preferred.

• Knowledge of the Freedom of Information and Protection of Privacy Act (FIPPA), the Personal Health Information Act (PHIA) and other relevant legislation, policies and by-laws.

• Excellent verbal communication skills to effectively communicate with a variety of internal and external stakeholders.

• Excellent written communication skills with the ability to prepare various reports and correspondence.

• Ability to carry-out responsibilities of the job with a high degree of confidentiality and professionalism.

• Ability to consult, mediate, negotiate, and work with a variety of teams/ groups, (i.e. Senior Management, Unions / Associations).

• Ability to interpret legislation, policies and by-laws and work within a defined policy framework.

• Ability to provide effective strategic advice to management and staff on RIM and access and privacy matters.

• Ability to develop RIM-related procedures, processes and standards based on best practices and analysis.

• Ability to plan and organize work effectively, to identify and resolve problems, and to meet deadlines.

• Excellent interpersonal skills, with the ability to establish and maintain effective, collaborative working relationships with all levels of internal and external stakeholders in a political and public management environment.

• Strong leadership skills.

• IMPORTANT :Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service at application.

Conditions of employment:

• The successful candidate must maintain legal eligibility to work in Canada. If the successful candidate possesses a work permit, it is their responsibility to ensure the permit remains valid.
• A Police Information Check satisfactory to the employer will be required from the successful candidate, at their expense. To obtain Police Information Check information please visit
• The successful candidate must obtain the designation of Certified Records Manager or Information Governance Professional (IGP) Certification within 24 months of appointment to the position.
• The successful candidate is required to have and maintain a valid Manitoba Class 5 Driver's License.
• The successful applicant may be required to provide a vehicle for transportation while on City business, subject to the terms and conditions of the City's Transportation Policy.
• The successful candidate is required to act as an Elections Officer for city elections and by elections
• Must be able to adjust working hours, which includes working overtime during elections and byelections as required.