Customer Support / Assistant administratif service client F/H
NavitasPartners
Job Title: Administrative Assistant – Client Support & Reporting
Profession: Administrative / Clerical
Specialty: Administrative Support
Location: Edmonton, Alberta
Work Type: Onsite
Job Duration: 6 Months
Job Overview: We are seeking a detail-oriented Junior Administrative Assistant to support a government-led annual statistics submission process. This role will serve as a key point of contact for external stakeholders, ensuring accurate communication, timely follow-ups, and efficient coordination throughout the reporting cycle.
Key Responsibilities: Client & Inquiry Management:
Respond to email inquiries in a professional and timely manner
Provide guidance on submission requirements, timelines, and basic technical support
Escalate complex issues to appropriate internal teams
Contact & Account Administration:
Maintain and update organizational and contact information
Manage user accounts, including adding, modifying, and deactivating access
Assist with password resets and login-related issues
Tracking, Reporting & Data Management:
Generate completion statistics and summary reports
Provide status updates to internal stakeholders and leadership
Track updates such as new entities, name changes, and removals
Ensure accurate data entry and record maintenance across systems
Process Support & Quality Assurance:
Maintain spreadsheets, trackers, and documentation
Review submissions for completeness and accuracy
Follow up on missing or incomplete information
Required Skills & Qualifications:
Strong attention to detail and organizational skills
Excellent written and verbal communication abilities
Ability to manage multiple tasks and meet deadlines
Proficiency in Microsoft Office (Excel, Outlook, Word)
Customer service-oriented mindset
Preferred Qualifications:
Previous administrative or clerical experience
Experience working with data tracking or reporting processes
Familiarity with government or public sector environments
For more details reach at View email address on navitasp.talentnest.com or Call / Text at Show phone number .
Vacancy posted 10 hours ago
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