Inside Sales Specialist (Full-time)

A well-established Canadian commercial distributor in West Edmonton is hiring a full-time Inside Sales & Trade Counter Representative.
If you bring hands-on experience from hardware retail, building supplies, or trade counter customer service, this is a long-term home where your hard work is noticed and appreciated.
Stability & Tenure: Join a reputable national distributor with exceptional employee retention and clear room for long-term growth.
Paid Time Off: 2 weeks paid vacation.
Gear Allowance: $120 safety shoe voucher after your initial 3-month probation period.
Fixed daytime schedule with early finishes every Friday and no mandatory overtime.
Counter & Customer Service: Assist walk-in commercial trade clients, take incoming customer calls, and provide product suggestions.
Conduct proactive outbound check-ins with existing client accounts and consistently follow up on submitted quotes.

Order Processing: Prepare accurate quotes, enter sales orders, and see transactions through from entry to final pickup or shipment.
Handle hands-on warehouse duties including order picking, staging, receiving inventory, and cycle counts.
Account Relationships: Build stable, long-term relationships with local contractors, locksmiths, and commercial buyers.
Experience in hardware retail, locksmithing, mechanical products, building materials, or wholesale distribution is a major asset. Candidates from home improvement/hardware retail (e.g., Versatility: Comfortable working on your feet, picking product in a small warehouse, and transitioning between counter service and desk administration.
Computer Skills: Comfortable using Microsoft Office (Outlook, Excel, Word) and adapting to proprietary inventory systems.
Soft Skills: Outstanding customer service mindset, clear phone demeanor, patience, and a practical, team-first attitude.
If you are looking for a stable, long-term position with a down-to-earth team, apply directly!
As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com.