Property Management Assistant

As one of Canada’s leading real estate companies, with properties across North America, we’re proud of our history and excited about our future.
We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.
Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.
As a Property Administrator at Morguard , you will be accountable to the Property Manager for managing daily and periodic administrative functions for the residential building to enable the property management group to achieve its business goals and objectives in providing uninterrupted property management services to Tenants.
Accounts Receivable and Collections Assists with tenant accounts and initiates collection activities to ensure that rents are paid on a timely basis, maintains various tenant deposits.
Accounts Payable Process May assist maintaining monthly accruals as well as process and review all invoices in a timely manner and matches them to the purchase orders/contracts to ensure accuracy in account coding and proper approvals of documents while following up on any discrepancies to obtain final approval.
Tenant Relations Serves as primary point of contact addressing complex tenant issues and inquiries including collections, rent abatements, tenancy terms and conditions, tenant improvements, etc., Weekly, Monthly and Quarterly Reporting Prepares weekly, monthly and quarterly reporting to provide management with resources that can be relied upon for decision making purposes, if required.
Budgeting and Reforecasting Assists the District Manager with the completion of monthly financial reporting, shared facilities report and annual budget.
Marketing and Leasing At some properties, may assist tenants with various rental and lease administration procedures including showing and renting suites to prospective tenants, issuing lease documents (completing credit, landlord and employment checks) and approves/disapproves tenant applications based on information received, records daily phone calls and traffic, and maintains suite availability records and weekly rentals; Tenant Notices At some properties, may prepare paperwork such as Notice of Rent Increase and Process lease renewals or vacating notices; issues and serves all legal notices in relation to non-payment of rent and other related issues under the Residential Tenancies Act, and follows-up until matter is resolved; Other Property Documentation Prepares, records, updates and distributes documentation and correspondences for building maintenance/repairs, HVAC, custodial services, parking records, etc.; maintains office supplies inventory; maintains all resident files and keeps Head Office current on resident status; offers constructive suggestions to manager regarding improvements that can be made to improve resident relations, building maintenance or administrative procedures.
Supervision of Staff Oversees, monitors and trains site staff ensuring compliance with company policies and procedures.
Any other job related duties and/or projects that may be assigned.
Minimum 5 years experience in property administration
Working knowledge of the Residential Tenancies Act and/or the Condominium Act (dependent on property)
Good knowledge of MS Office applications
Strong team building and management skills
Creative thinking
Must be available to attend the site during off-hours in case of emergencies

Exposure to a diverse portfolio of real estate assets across North America.
Diversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. Morguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources—our team is here to support you.