Business Process Improvement Analyst Job Description Template
Our company is looking for a Business Process Improvement Analyst to join our team.
Responsibilities:
- Recommend new process, process flows, tools or systems solutions that are aligned with the short and long term growth plans of the company;
- Gather and document business requirements for project and process improvement / automation efforts;
- Drive insights from large volumes of data;
- Identify process improvement opportunities, risk and opportunities; and develop required dashboards;
- Evaluate, plan, and implement improvements using continuous improvement practices to address business processes and underlying technology;
- Support projects through data analysis to understand root cause of process performance/opportunities;
- Analyze current procedures using lean methodology to recommend changes to improve client experience and operational efficiencies.
Requirements:
- Ability to identify measures of performance and actions needed to improve or correct performance;
- Ability to adapt to new technology;
- Sound analytical thinking, planning, prioritization, and execution skills;
- 3-5 years professional experience with a focus on delivering process and client experience enhancement deliverable;
- Proven experience of identifying and delivering process improvements;
- Graduate degree or an advanced degree in a related field.