Business Analyst Job Description

Analyze science, engineering, business, and other data processing problems to implement and improve computer systems. Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. May analyze or recommend commercially available software.

Business Analyst Job Description Template

Our company is looking for a Business Analyst to join our team.


  • Perform ad hoc data analysis to remove roadblocks and keep operations running smoothly;
  • Actively participate in the definition and prioritization of our product roadmap;
  • Occasional travel, as required to meet with clients and stakeholders;
  • Manage change requests in accordance with project scope, risk and change management plans;
  • Pro-actively plan application changes, patches, and upgrades;
  • Professional manner, tact, diplomacy and discretion in dealing with colleagues including senior management;
  • Assist with the development and delivery of user training material;
  • Analyze and verify business requirements for accuracy, completeness, consistency, and comprehensibility with business stakeholders;
  • Support the business with documenting test cases and test scenarios to comprehensively test the business functionality and processes;
  • Maintain overall responsibility for the timeliness and quality of project deliverables;
  • Other duties as assigned;
  • Provides support and information as required to assist in the timely resolution of issues or problems;
  • Gather and document detailed functional and non-functional requirements from stakeholders;
  • Build and maintain relationships with business areas and assist them in achieving their objectives;
  • Draws on a number of known options to solve problems and to develop improvements.


  • Excellent written, oral, listening and interpersonal communication skills;
  • Working knowledge of project management methodology and scheduling techniques;
  • A bachelor’s degree in business, statistics, economics, or related discipline;
  • Conduct research and assist the business in evaluating and selecting the ideal software solutions;
  • Ability to put together executive level presentations is a must;
  • Experience in the identification, management and mitigation project risks;
  • Ability to interact with all levels of stakeholders and leaders;
  • Proven facilitation and problem-solving skills;
  • Facilitation skills (e.g., facilitating diverse groups to a decision or consensus);
  • Execute proper change management with end-users in the field to ensure solutions are communicated and received;
  • Experience creating diagrams such as data flow, experience flow, system interaction diagrams as required by their team;
  • Redevelopment projects;
  • Salesforce experience – preferably from an integration/configuration standpoint;
  • Actively participate in the definition and prioritization of our product roadmap;
  • Strong knowledge of SEO principles and ability to implement best SEO practices when building websites for clients.