Sr. Business Analyst Job Description

Sr. Business Analyst Job Description Template

Our company is looking for a Sr. Business Analyst to join our team.

Responsibilities:

  • Educate end users of Salesforce how to navigate around Salesforce to find information and self service;
  • ADHOC reports requests – capture requirements, manage expectations and build;
  • Develop user acceptance testing – create use cases, performing test, documentation and lead efforts to resolution;
  • Partner with CMA and Field Sales team to design, deploy and support regional reporting in Salesforce;
  • Validate serviceable footprint from address to property. Identified issue, actively lead work with address maintenance to resolve.

Requirements:

  • Proven ability to prepare and deliver professional documents and presentations to all levels of the organization;
  • Strong analytical skills, investigative strengths and planning skill with an excellent attention to detail and follow up skills;
  • Strong organizational, data, analytical, financial and problem-solving skills;
  • Flexibility to work various shifts including evenings and weekends;
  • Excellent communication skills, including problem resolution, facilitation, and consensus building;
  • Post-secondary education preferably in data and market analytics;
  • Proficient in all MS Office applications;
  • Proactive, results-driven, innovative and an exceptional team player;
  • Highly creative, self-motivated, organized and able to work independently and in a team setting;
  • 5+ years’ experience in The Telco industry.