Digital Account Manager Job Description Template
Our company is looking for a Digital Account Manager to join our team.
Responsibilities:
- Address client queries effectively and in a timely manner;
- Present social media strategies to clients;
- Act as the point of contact for clients for digital management matters;
- Stay up-to-date with digital technology trends;
- Optimize web content to increase traffic and improve SEO;
- Report on web performance metrics;
- Set digital strategies for your assigned customers, considering their specific requirements;
- Suggest, design and implement digital projects to increase customer ROI;
- Analyze digital campaigns success;
- Build strong, long-term client relationships and maintain frequent contact.
Requirements:
- Excellent written and verbal communication skills;
- The ability to work across multiple projects without compromising quality;
- In-depth understanding of online marketing tools and social media platforms;
- Experience with customer service and account management;
- Post-secondary education with a focus on advertising, marketing, communications, or business;
- Highly meticulous and detail-oriented;
- Experience implementing and optimizing Google Adwords campaigns;
- Proven work experience as a Digital Account Manager;
- Strong analytical skills;
- Confident thinker and open to the ideas of others;
- Hands-on experience with SEO/SEM and CRM software.