International Host / Hostess Job Description

International Host / Hostess Job Description Template

Our company is looking for a International Host / Hostess to join our team.


  • Provides information and proactively offers suggestions and support to our guests;
  • Cooperates with the Guest Service Department Documenting in case of complaints, collecting all necessary documents when and if required;
  • Conducts Orientation talks at the beginning (welcome) and end (farewell) of a cruise and Travel talks on the various destinations;
  • Maintains the highest level of guest satisfaction by welcoming and socialising with guests, contributing to social events during their cruise;
  • Provides full support to the Cruise Consultant in the promotion of MSC loyalty program;
  • Supports the Shore Excursions Department acting as a Tour escort when required;
  • Hosts and/or participates to various games, quizzes, special events language classes.


  • Enthusiastic team player;
  • Possess a valid passport and when possible a seaman book copy;
  • flexibility;
  • Strong problem solving skills;
  • High School Graduate;
  • Working knowledge of Office package;
  • Ability to establish relationships and to speak in public;
  • A recognised medical certification is also required before starting to work on board;
  • Previous experience in the hospitality industry, in a customer service working environment, at sea or ashore.

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