Director, Collections Job Description Template
Our company is looking for a Director, Collections to join our team.
Responsibilities:
- Develop and prioritize a collections strategy tailored to the unique circumstances of Uplift receivables;
- Enhance borrower repayment experience and efficiency;
- Lead analytics initiatives in loan servicing and collections domain;
- Design and specify necessary infrastructure to support servicing and collections objectives;
- Efficiently manage accounts delinquent due to exceptions, including fraud, bankruptcies, death, legal actions, etc;
- Develop and deliver management reporting to executive team including Uplift’s chief risk officer;
- Develop Uplift’s collections processes utilizing industry best practices and manage third party collection agencies;
- Automate all aspects of collections following loan origination.
Requirements:
- Outstanding communication and presentation skills, excellent interpersonal skills, thought leadership;
- In-depth knowledge and experience with all aspect of regulatory compliance and legal processes associated with collections;
- Demonstrated ability to synthesize, prioritize and drive results with a high sense of urgency in a demanding environment;
- Bachelor’s degree in Statistics, Economics, Engineering, Finance, Mathematics, or a related quantitative field; Graduate degree is desirable.