Credit Team Lead Job Description Template
Our company is looking for a Credit Team Lead to join our team.
Responsibilities:
- Create debit and credit memos;
- Process account reconciliations;
- Providing credit ratings;
- Establish relations with the largest customers;
- Employee scheduling and approval. Reviews employee timecards for accuracy as a back up;
- Train new hires;
- Deals with escalated customer inquiries;
- Approve credit applications;
- Manage relations with sales and operations;
- Identify accounts to be sent to external collection agencies;
- Negotiate payment terms with customers to ensure transactions are properly secured;
- Analyze and collect outstanding accounts;
- Maintain a positive attitude within the team;
- Make credit decisions within assigned authority.
Requirements:
- Has experience working in a multi-branch environment on a national scale; experience in a credit and collection department;
- Excellent attendance and tardiness record;
- Excellent written and verbal communication skills;
- Proficient with Microsoft applications, including Word and Excel as well as AS/400 system;
- Excellent interpersonal, analytical, and collaborative skills, as well as a demonstrated ability to assess situations from a business perspective;
- Experience working in a team-orientated, collaborative environment, with strong leadership skills;
- Bilingual preferred (French and English);
- Ability to empower people, and use innovative approaches in situations involving rapid change, shifting priorities, and/or simultaneous demands.