Intermediate Systems Administrator Job Description Template
Our company is looking for a Intermediate Systems Administrator to join our team.
Responsibilities:
- Actively supports and participates in firm-wide initiatives;
- Working with junior staff for escalation and training;
- Working on IT-driven initiatives including upgrades, system builds, network security and projects;
- Tier 1 – 3 support for desktops and end-user devices, network and servers;
- Writing documentation including SOW, SOP, diagrams, build documentation, KB, checklists, runbooks, project documentation;
- Participates in the firm’s Team Development and Performance Management Program;
- Participating in the company’s On-Call rotation;
- Maintains a service level for the firm’s user base through the use of ITSM systems, processes, procedures and policies;
- Participate in the organizations team development and performance management program;
- Maintains a service level for internal office support through use of ITSM systems, processes, procedures, policies;
- Promotes the organizations quality control standards;
- Onsite support when scheduled at offices across the lower mainland;
- Writing documentation including SOW, SOP, diagrams, build documentation, KB, checklists, runbooks;
- Promotes the firm’s Quality Control Standards;
- Onsite support when scheduled at the firm’s offices across the lower mainland.
Requirements:
- High availability networking;
- Backup software’s such as Veeam, Commvault;
- 3-5 years of exceptional client service experience;
- VMWare;
- IT security principals;
- Citrix or VDI;
- A valid BC driver’s license (class 5);
- Microsoft servers, Active directory, group policies, Powershell, Exchange, Azure, Office 365, SQL;
- Citrix.