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RQ10529 - Solutions Designer - CRM - Intermediate

Temporary

Maarut


General Skills: <\/span><\/b>
<\/p>


  • Experience in programming and analysis; Salesforce Public Sector Solutions CRM software package support at the <\/span> specified experience level
    <\/span><\/li>

  • Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
    <\/span><\/li>

  • Experience in design, code, test, debug and document applications
    <\/span><\/li>

  • Experience in application design, latest design patters, deployment and troubleshooting
    <\/span><\/li>

  • Experience with relational and hierarchical database technologies
    <\/span><\/li>

  • Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
    <\/span><\/li>

  • Excellent analytical, problem\-solving and decision\-making skills; verbal and written communication skills; interpersonal and negotiation skills
    <\/span><\/li>

  • A team player with a track record for meeting deadlines Salesforce Public Sector Solutions Software Development Skills
    <\/span><\/li>

  • Knowledge and experience with specific Salesforce Public Sector Solutions and anticipated future releases high availability solution design and implementation
    <\/span><\/li>

  • Knowledge and experience with specific Salesforce Public Sector Solutions enterprise architecture methodologies, design standards and tools
    <\/span><\/li>

  • Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
    <\/span><\/li>

  • Ability to provide post\-implementation support and resolve any post\-implementation technical issues
    <\/span><\/li>

  • Experience conducting design walkthrough sessions with project team
    <\/span><\/li>

  • Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
    <\/span><\/li>

  • Ability to provide user and system documentation as required <\/span>
    <\/span><\/li>

    <\/ul>

    <\/span>
    <\/p>

    Desirable Skills: <\/b>
    <\/p>


    • Experience <\/span> with building Salesforce solutions based on user stories and low level designs
      <\/span><\/li>

    • Adhere to defined coding standards and develop well\-structured, maintainable and easy to understand code
      <\/span><\/li>

    • Strong experience delivering products in Agile\/Scrum mode.
      <\/span><\/li>

    • Map Salesforce capabilities, features and best practices against business and technical requirements by performing fit\-gap analysis against Salesforce cloud, service, community, available tools available within AppExchange and Salesforce Platform
      <\/span><\/li>

    • Design, develop, implement, configure, maintain, administer, and integrate solutions on Salesforce Lightning Cloud platform (LWC)
      <\/span><\/li>

    • Hands\-on knowledge of Apex, lightning, VisualForce, Salesforce APIs, data loaders, SOQL, SOSL, and web services
      <\/span><\/li>

    • Strong understanding of Salesforce security model including sharing rules, roles, profiles, sharing settings, etc.
      <\/span><\/li>

    • Build integrations between Salesforce and external applications using REST, SOAP APIs, Auth and Single Sign\-On
      <\/span><\/li>

    • Migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX, Jenkins and ANT
      <\/span><\/li>

    • Experience with deployment tools such as GitLab, Jenkins, etc. <\/span>
      <\/span><\/li>

      <\/ul>


      <\/div><\/span>

      Requirements <\/h3>

      Experience and Skill Set Requirements: <\/span><\/u><\/b>
      <\/p>

      Must Haves: <\/span><\/u><\/b>
      <\/p>


      • 5+ years of Salesforce development experience in Public Sector Foundation and Sales Cloud with a solid understanding of when salesforce configuration options are desirable over custom code
        <\/span><\/li>

      • Certified Salesforce Platform Developer I or equivalent experience
        <\/span><\/li>

      • Salesforce Certified OmniStudio Developer 
        <\/span><\/li>

      • Salesforce Certified Experience Cloud Consultant 
        <\/span><\/li>

      • Salesforce Certified Administrator 
        <\/span><\/li>

        <\/ul>

        <\/span>
        <\/p>

        Skill Set Requirements: <\/span><\/u><\/b>
        <\/p>

        Salesforce Experience: <\/span><\/b>
        <\/p>


        • More than 4 years experience (including recent experience) solutioning and hands\-on <\/span> configuring in Salesforce 
          <\/span><\/li>

        • Salesforce Certified Platform Developer I 
          <\/span><\/li>

        • Salesforce Certified OmniStudio Developer 
          <\/span><\/li>

        • Salesforce Certified Experience Cloud Consultant 
          <\/span><\/li>

        • Salesforce Certified Administrator <\/span>
          <\/span><\/li>

          <\/ul>

          <\/span>
          <\/p>

          Design, Analysis, Development and Configuration: <\/span><\/b>
          <\/p>


          • Demonstrated experience supporting, developing, maintaining, and configurating Salesforce solutions
            <\/span><\/li>

          • Hands\-on experience configurating and troubleshooting of issues in Salesforce implementation and its integration with subsidiary systems in Development and Production environments
            <\/span><\/li>

          • Demonstrated experience configurating and integrating Salesforce with other applications using web services or other mechanisms
            <\/span><\/li>

          • Demonstrated experience designing and supporting the development of prototypes and proof of concepts
            <\/span><\/li>

          • Demonstrated experience conducting root cause analysis to troubleshoot and resolve defects\/incidents resolve issues
            <\/span><\/li>

          • Demonstrated experience documenting build books, working with staff on actual implementation document performance measures of the new environments
            <\/span><\/li>

          • Experience conducting fit\/gap analysis between high\-level requirements and Salesforce Public Sector capabilities
            <\/span><\/li>

          • Experience conducting diagnostics and determining methods to help incident management
            <\/span><\/li>

          • Experience implementing AODA compliant solutions <\/span>
            <\/span><\/li>

            <\/ul>

            <\/span>
            <\/p>

            Communication and Documentation: <\/span><\/b>
            <\/p>


            • Excellent analytical, problem solving and decision\-making skills
              <\/span><\/li>

            • Excellent communication skills, both written and verbal
              <\/span><\/li>

            • Experience reporting progress on deliverables to team, project leads and management, including proactively raising risks\/issues with migrations
              <\/span><\/li>

            • Demonstrated experience working with clients and technical teams to ensure effective resolution of defects and management of change request are complete
              <\/span><\/li>

            • Experience documenting processes and technical designs and updating build books
              <\/span><\/li>

            • Experience engaging with project team to develop techniques to expedite implementation; works closely with Project Manager and lead architect and participate in the planning and design process
              <\/span><\/li>

            • Experience providing estimates for proposed features\/enhancements and review the estimates from other team members for completeness and accuracy <\/span>
              <\/span><\/li>

              <\/ul>

              <\/span><\/b>
              <\/p>

              Agile Experience: <\/span><\/b>
              <\/p>


              • Experience with Agile scrum methodologies
                <\/span><\/li>

              • Demonstrated experience with agile sprint management, bug tracking and testing life cycle management using Azure DevOps
                <\/span><\/li>

              • Thorough understanding of SDLC, specifically DEV processes in agile development environments
                <\/span><\/li>

                <\/ul>

                <\/span>
                <\/p>

                Public Sector Experience <\/span><\/b>
                <\/p>


                • Previous experience working in Government or Public Sector organizations <\/span>
                  <\/span><\/li>

                  <\/ul>


                  <\/div><\/span>


                  <\/body>
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