RQ10529 - Solutions Designer - CRM - Intermediate
Maarut
General Skills: <\/span><\/b>
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- Experience in programming and analysis; Salesforce Public Sector Solutions CRM software package support at the <\/span> specified experience level
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- Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
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- Experience in design, code, test, debug and document applications
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- Experience in application design, latest design patters, deployment and troubleshooting
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- Experience with relational and hierarchical database technologies
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- Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
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- Excellent analytical, problem\-solving and decision\-making skills; verbal and written communication skills; interpersonal and negotiation skills
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- A team player with a track record for meeting deadlines Salesforce Public Sector Solutions Software Development Skills
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- Knowledge and experience with specific Salesforce Public Sector Solutions and anticipated future releases high availability solution design and implementation
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- Knowledge and experience with specific Salesforce Public Sector Solutions enterprise architecture methodologies, design standards and tools
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- Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
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- Ability to provide post\-implementation support and resolve any post\-implementation technical issues
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- Experience conducting design walkthrough sessions with project team
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- Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
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- Ability to provide user and system documentation as required <\/span>
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<\/p>Desirable Skills: <\/b>
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- Experience <\/span> with building Salesforce solutions based on user stories and low level designs
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- Adhere to defined coding standards and develop well\-structured, maintainable and easy to understand code
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- Strong experience delivering products in Agile\/Scrum mode.
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- Map Salesforce capabilities, features and best practices against business and technical requirements by performing fit\-gap analysis against Salesforce cloud, service, community, available tools available within AppExchange and Salesforce Platform
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- Design, develop, implement, configure, maintain, administer, and integrate solutions on Salesforce Lightning Cloud platform (LWC)
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- Hands\-on knowledge of Apex, lightning, VisualForce, Salesforce APIs, data loaders, SOQL, SOSL, and web services
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- Strong understanding of Salesforce security model including sharing rules, roles, profiles, sharing settings, etc.
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- Build integrations between Salesforce and external applications using REST, SOAP APIs, Auth and Single Sign\-On
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- Migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX, Jenkins and ANT
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- Experience with deployment tools such as GitLab, Jenkins, etc. <\/span>
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<\/div><\/span>Requirements <\/h3>
Experience and Skill Set Requirements: <\/span><\/u><\/b>
<\/p>Must Haves: <\/span><\/u><\/b>
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- 5+ years of Salesforce development experience in Public Sector Foundation and Sales Cloud with a solid understanding of when salesforce configuration options are desirable over custom code
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- Certified Salesforce Platform Developer I or equivalent experience
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- Salesforce Certified OmniStudio Developer
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- Salesforce Certified Experience Cloud Consultant
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- Salesforce Certified Administrator
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<\/p>Skill Set Requirements: <\/span><\/u><\/b>
<\/p>Salesforce Experience: <\/span><\/b>
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- More than 4 years experience (including recent experience) solutioning and hands\-on <\/span> configuring in Salesforce
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- Salesforce Certified Platform Developer I
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- Salesforce Certified OmniStudio Developer
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- Salesforce Certified Experience Cloud Consultant
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- Salesforce Certified Administrator <\/span>
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<\/p>Design, Analysis, Development and Configuration: <\/span><\/b>
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- Demonstrated experience supporting, developing, maintaining, and configurating Salesforce solutions
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- Hands\-on experience configurating and troubleshooting of issues in Salesforce implementation and its integration with subsidiary systems in Development and Production environments
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- Demonstrated experience configurating and integrating Salesforce with other applications using web services or other mechanisms
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- Demonstrated experience designing and supporting the development of prototypes and proof of concepts
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- Demonstrated experience conducting root cause analysis to troubleshoot and resolve defects\/incidents resolve issues
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- Demonstrated experience documenting build books, working with staff on actual implementation document performance measures of the new environments
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- Experience conducting fit\/gap analysis between high\-level requirements and Salesforce Public Sector capabilities
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- Experience conducting diagnostics and determining methods to help incident management
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- Experience implementing AODA compliant solutions <\/span>
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<\/p>Communication and Documentation: <\/span><\/b>
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- Excellent analytical, problem solving and decision\-making skills
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- Excellent communication skills, both written and verbal
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- Experience reporting progress on deliverables to team, project leads and management, including proactively raising risks\/issues with migrations
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- Demonstrated experience working with clients and technical teams to ensure effective resolution of defects and management of change request are complete
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- Experience documenting processes and technical designs and updating build books
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- Experience engaging with project team to develop techniques to expedite implementation; works closely with Project Manager and lead architect and participate in the planning and design process
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- Experience providing estimates for proposed features\/enhancements and review the estimates from other team members for completeness and accuracy <\/span>
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<\/p>Agile Experience: <\/span><\/b>
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- Experience with Agile scrum methodologies
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- Demonstrated experience with agile sprint management, bug tracking and testing life cycle management using Azure DevOps
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- Thorough understanding of SDLC, specifically DEV processes in agile development environments
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<\/p>Public Sector Experience <\/span><\/b>
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- Previous experience working in Government or Public Sector organizations <\/span>
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<\/body>
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- Previous experience working in Government or Public Sector organizations <\/span>
- Experience with Agile scrum methodologies
- Excellent analytical, problem solving and decision\-making skills
- Demonstrated experience supporting, developing, maintaining, and configurating Salesforce solutions
- More than 4 years experience (including recent experience) solutioning and hands\-on <\/span> configuring in Salesforce
- 5+ years of Salesforce development experience in Public Sector Foundation and Sales Cloud with a solid understanding of when salesforce configuration options are desirable over custom code
- Experience <\/span> with building Salesforce solutions based on user stories and low level designs
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