Cancer Care Quality and Implementation Specialist (Permanent Full time)

Job Responsibility:

JOB TITLE: Cancer Care Quality and Implementation Specialist (Temporary Full time)

Job Posting #: 926185

Site: Princess Margaret Cancer Centre

Department: Cancer Care Quality and Innovation

Reports to: Cancer Care Quality and Innovation Manager

Hours: 37.5 hours per week

Salary: $43.11 - $53.89 hourly: To commensurate with experience and consistent with UHN compensation policy

Status: Temporary Full Time (12 months contract)

Posted Date: November 3 , 2023

Closing Date: Until Filled

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Position Summary & Duties

As member of the Cancer Care Quality and Innovation Program the Quality and Implementation Specialist for Digital and Shared Care will be the ambassador for quality improvement and implementation science and will be the pivotal Lead for the following accountabilities:

• To advance the innovative use of our health information system, EPIC to optimize clinical care, workflow and outcomes
• To develop the strategy for advancing EPIC innovation and optimization, to enhance system level improvements
• To advance shared care models with development of protocols, MOUs and patient pathways
• To lead several large and small scale quality improvement projects through application of proven methodologies eg. process mapping, PDSA cycles, control charts
• To provide project management support focused on innovation in digital and shared care with demonstratable outcomes program-wide and locally; units or clinics
• To utilise change management skills to implement and support change in models of care to support care delivery for the future
• To complete quality audits, observations, stakeholder interviews and chart reviews to identify issues and facilitate change in practice
• To lead working groups with key clinical stakeholders to gain consensus in best practice and clinical advancements
• To work with Medical Leadership, CQIN Program Manager, and Clinic/Unit Managers and Educators to integrate clinical best practices, legislative requirements and policies standard care
• To participate in the relevant Committees and administrative tasks to advance quality improvement within the Program; preparation of QI Project Charters

Qualifications

• Completion of a Bachelors degree
• Minimum of 6-8 years practical and related experience in the healthcare field
• Previous experience with EPIC, Health Information System as asset
• Previous experience in development of strategy, protocols and pathways an asset
• Project management experience required
• Previous experience in quality, safety and performance improvement methods is required
• Experience leading Quality Improvement initiatives within healthcare is required
• Experience working with physicians and other clinicians is required
• Project planning, with QI project charters and Implementation experience required
• Demonstrated experience in facilitating a major change initiative in a health care environment
• Demonstrated change management skills (consulting, negotiating, influencing)
• Knowledge of hospital organizational structure and processes preferred
• Experience working with diverse stakeholders is required
• Demonstrated ability to handle multiple competing priorities in a deadline-driven environment
• Analytical ability with excellent attention to detail
• Excellent verbal and written communication and presentation skills
• Experience in use of Microsoft Office applications required
• Ability to work independently as well as with a team

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known in advance. Any information received related to an accommodation will be addressed confidentially.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted.