Analyst, Offer Management & Optimization

This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.

Why WestJet

Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Join us, this is where your career story takes off.

Overview Of Role

As the Analyst, Offer Management & Optimization, you will tackle the complex puzzle of airline pricing by bringing WestJet's Offer Management strategy to life through data-driven execution. This role is focused on actively optimizing fares, designing dynamic bundles, and leveraging large datasets to test and deploy modern offer strategies.

Acting as a critical bridge between Commercial and Technology teams, working alongside Pricing, Revenue Management, Digital, Distribution, and external technology partners, you will ensure WestJet delivers innovative retailing capabilities that directly boost revenue and elevate guest value.

Key Responsibilities

Offer Execution & Optimization

• Support the evolution and daily execution of WestJet's Offer Management capabilities across:
• Fare price optimization
• Ancillary price optimization
• Dynamic bundle generation
• Offer optimization and decisioning
• Commercial experimentation and testing
• Offer governance and configuration
• Collaborate closely with Pricing and Revenue Management teams to ensure pricing strategies are effectively executed through Offer Management tools.

Cross-Functional Delivery

• Manage day-to-day technical workflows with internal teams and external vendors, using tools like Postman to validate API requests, troubleshoot integrations, and ensure seamless offer delivery.
• Participate in the business delivery of new capabilities by working with stakeholders across the organization including Pricing, Revenue Management, Distribution, Digital, Commercial Technology, Finance, and the Contact Centre.
• Gather and document business requirements, coordinate testing, and assist with change management and release readiness to ensure successful implementations

Performance Management

• Monitor product performance, build queries, and identify optimization opportunities by tracking key commercial metrics, including:
• Revenue uplift
• Conversion rates
• Ancillary attachment
• Bundle performance
• Pricing effectiveness
• Customer adoption
• Provide regular reporting, dashboards, and actionable recommendations to leadership

Experience And Qualifications

• Bachelor's degree in Business, Commerce, Economics, Engineering, Computer Science, or related discipline
• 2–4 years of experience in data analytics, airline commercial strategy, pricing, revenue management, product management, or distribution
• Experience supporting complex technology or commercial transformation initiatives
• Demonstrated ability to work effectively with cross-functional stakeholders and external vendors
• Understanding of airline pricing and revenue management principles
• Familiarity with Offer Management and Pricing Optimization concepts
• Knowledge of airline retailing and distribution
• Strong commercial and analytical mindset with proficiency in analyzing performance data
• Excellent communication skills with the ability to translate data into actionable business insights
• Strong hands-on experience querying large relational databases using SQL on cloud platforms like Snowflake, and visualizing data in tools like Tableau or PowerBI
• Familiarity with API testing and validation (e.g., using Postman) to support technical troubleshooting and vendor integrations is an asset

The Benefits Of Being a WestJetter

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

Think we’re a great fit? Apply now!

About WestJet Group Of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our commitment to diversity, equity and inclusion

We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at ***email_hidden***.

We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.

About

For more information about everything WestJet, please westjet.com/aboutus.

If you wish to withdraw your application or request that your personal information be deleted, please contact us at ***email_hidden***.