Technical Client Partner

Noise Digital is an award-winning digital agency and data consultancy that has been a pioneer in performance marketing since 1998. We empower brands to make smarter strategic decisions by capitalizing on data-informed, consumer-centric strategies that unlock new opportunities and drive business growth. As part of the Havas Media Network, a global communications network with over 22,000 people in more than 100 countries, we combine our deep Canadian roots and agile mindset with the resources and reach of a worldwide leader.

Our Technology division is the engine of modern marketing. We don't just use technology; we build it. Our team of world-class engineers and data scientists are pioneering the use of cloud infrastructure, applied AI, and predictive analytics to solve our clients' most challenging business problems. As a Google Cloud and Google Marketing Partner, we sit at the cutting edge of digital transformation, turning data into intelligence and intelligence into growth.

About the Role

We are seeking a motivated and curious Technical Client Partner to join our Technical Solutions team. In this role, you will be a key contributor to our most important client relationships and acting as a vital bridge between our clients' business needs and our advanced engineering and analytics teams, ensuring the solutions we build deliver real-world value.

As a strategic advisor, you will help shape AI, measurement, and advanced analytics strategies while selling through impactful solutions to address clients' varied needs. This is a hands‑on role where you will support a portfolio of strategic accounts, helping them navigate the modern technology landscape and unlock business growth through emerging technologies.

This is an ideal opportunity for an individual with a strategic mindset, foundational understanding of technology, and a passion for client service to develop their skills in a fast‑paced, innovative environment.

Responsibilities

Strategic Advisory & Client Partnership

• Serve as a key day‑to‑day contact for a portfolio of technology clients, managing requests and communications under the guidance of senior team members
• Partner with growth leads and senior account leads to pursue new business opportunities within existing and prospective accounts
• Lead and support the creation of compelling presentations, proposals, and statements of work that articulate the business value of our technical solutions
• Facilitate key client meetings, including planning sessions and business reviews, preparing materials and documenting outcomes
• Work with senior practice leads to develop AI, measurement, and advanced analytics strategies and roadmaps
• Assist in the identification and prioritization of commercial use cases through the translation of business challenges into actionable opportunities
• Support the facilitation of strategy workshops to drive ideation, use case discovery, and prioritization of solutions offered by Noise
• Align AI strategy with underlying data capabilities and enterprise architecture
• Advise on adoption of emerging technologies (e.g., GenAI) at a strategic level

Technical Solutioning & Translation

• Translate client business needs into technical requirements and functional specifications for engineering and analytics teams
• Prepare presentations that effectively communicate strategic and analytical concepts to executive and non‑technical audiences
• Bridge the communication gap between business stakeholders and technical teams, ensuring clear alignment throughout the project lifecycle
• Advise clients on the application of Noise's technology offerings, with a focus on Google Cloud Platform, Google Marketing Platform, and AI/ML solutions

Team & Agency Contribution

• Contribute to research on relevant industry and technology trends to inform the team's strategic direction
• Support the development and refinement of the technology division's service delivery processes and best practices

Who We're Looking For

Required

• 3-5 years of experience in a client‑facing role within a technology company, digital agency, or consulting firm
• Bachelor's degree in Information Systems, Business Administration, Marketing, Computer Science, or a related field
• Strong business acumen and ability to translate analytics and technical concepts into tangible business value
• Experience engaging with senior stakeholders and executives, with confidence presenting strategic recommendations
• Excellent communication and storytelling skills, with the ability to craft compelling narratives for diverse audiences
• Strong understanding of AI/ML concepts and lifecycle, including awareness of how models are developed, deployed, and maintained
• Demonstrated experience contributing to a sales process, including building presentations, writing proposals, and presenting to clients
• Foundational understanding of cloud computing principles, data analytics, and/or the marketing technology landscape
• Familiarity with account and project financials, including budgets and scope management
• A proactive, problem‑solving mindset with strong organizational skills and the ability to manage multiple priorities

Even Better If You Have:

• Prior experience in technology consulting firms
• Direct experience with Google Cloud Platform and/or Google Marketing Platform
• Experience working with clients in verticals such as Travel & Tourism, Utilities, Retail, Financial Services, or CPG

Featured Benefits

Hybrid work model with a mandated 1 day/week in our Vancouver office, comprehensive health & dental coverage, RRSP matching, generous paid time off, and parental leave

Compensation

Base Salary: $80,000 – $90,000 CAD, commensurate with experience

Noise Digital is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.