Luxury Residential Concierge at Charles West
JLL
Join Charles West as a Concierge and enhance the living experience in our luxury residential community. You’ll provide outstanding service, build relationships, and create a welcoming atmosphere for residents and guests. As a key member of our team, you will directly report to the Leasing and Resident Experience Manager, ensuring every resident’s needs are met with a personal touch. Your role focuses on delivering exceptional service, from managing amenity bookings to coordinating community activities. This involves elevating resident satisfaction through engagement initiatives and thoughtful interactions. Key Responsibilities:
- Provide personalized service to residents and guests
- Anticipate and fulfill resident needs effectively
- Manage move-ins and move-outs smoothly
- Build relationships and connect residents with local services
- Assist with resident events and community engagement
- 3+ years in luxury residential or hospitality services
- Exceptional communication and interpersonal skills
- Strong organizational abilities for managing priorities
- Proactive approach to identifying resident needs
- Proficiency in property management software
Vacancy posted 23 hours ago
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