Database Administrator

For over 40 years, LGI has built software that healthcare organizations depend on. AI is now at the heart of that work — not as a destination, but as the engine behind our next generation of mission-critical solutions and our enduring mission: helping healthcare organizations perform at their best. 

We're looking for exceptional people who are passionate about technology, relentless in their standards, and driven to push what's possible further.  At LGI, curiosity isn't a nice-to-have, it's how we work. We're looking for talent who explore and innovate by instinct and want their work to matter beyond the codebase: shaping decisions, enhancing processes, and enabling healthcare practitioners. 

Job Description

Are you looking to advance your career by joining a team of bright and bold professionals dedicated to improving patient care?

Take the leap and unlock your full potential with us in an inspiring and dynamic environment that values flexibility, teamwork, learning, and excellence.

How will your contributions be valued?

Relational Database Management System

• Provide on-call support for the relational database management system to ensure compliance with service agreements;
• Deliver daily Level 3 support to all Customer Experience Advisors, Professional Services Specialists, and Developers regarding the use of the relational database management system;
• Administer LGI client databases by applying best practices (optimal parameter configuration, backup strategies, etc.);
• Demonstrate expertise with SQL Server high availability and disaster recovery solutions (Always On);
• Manage and control database access permissions.

Optimization and Improvement of Work Tools

• Optimize external client databases to ensure maximum performance and resolve recurring issues;
• Test internal database-related solutions and recommend improvements or changes to existing methods when required;
• Develop and write training materials, procedures, and documentation to enable advisors and specialists to provide first-level support whenever possible. This training and support responsibility also applies to external clients.

Problem Analysis

• Clearly identify issues and develop action plans to recover databases in the event of disasters (corruption, data deletion, or similar situations);
• Analyze and minimize the risk of service outages for external clients by proposing redundancy tools and processes for environments.

Other Related Responsibilities

• Provide guidance during RFP processes and supply relational database management system information for proposal documentation when needed;
• Participate in training sessions and professional development workshops to ensure high-quality service delivery to internal and external clients;
• Collaborate actively with the SQL Server Architect (modeling, strategic direction, etc.).

Qualifications

What you will bring to LGI Healthcare Solutions to succeed in this role:

• University degree or other certification in Computer Science or combination of experience and expertise pertinent to the role;
• 10 years of experience working with database management systems;
• Commitment to ongoing training relevant to the role in order to stay current with technologies;
• Excellent knowledge of Microsoft SQL Server;
• Good knowledge of the Windows operating system;
• Knowledge of Oracle databases;
• Team spirit, attention to detail, and professional integrity;
• Strong analytical skills;
• Ability to manage stress and priorities effectively;
• Self-sufficiency and autonomy;
• This position requires fluent French, as the candidate will work with documentation in French and communicate verbally and in writing with French-speaking partners, clients, vendors, and colleagues.
• Professional level English would be considered an asset.

Additional Information

Why join LGI? 

• A workplace built on trust, autonomy and collaboration 
• The opportunity to grow, perform and work alongside curious and talented colleagues 
• A continuous learning culture with dedicated training time, a renowed skills development platform and access to cutting-edge tools 
• Stimulating projects that advance healthcare technology and support the work of over 320,000 professionals, benefiting more than 6 million patients 
• A comprehensive benefits package including group insurance from day one, a group RRSP with employer contributions, 24/7 telemedicine, an employee and family assistance program, and a minimum of 3 weeks vacation per year 

At LGI Healthcare Solutions, we value diversity, equity, and inclusion. We believe that a diversity of experiences, perspectives, and backgrounds contributes to our success. We are committed to fostering an inclusive, equitable, and respectful work environment where everyone can thrive and reach their full potential. We encourage all qualified individuals to apply. 

Interested? Join Us!