Accounts Receivable Coordinator (Markham, Hybrid)

Position Type: Full-Time

Department: Finance

Work Location: Markham, Ontario

Work Arrangement: Hybrid

Work Hours: Standard Business Hours Monday to Friday

Travel Required: No

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, as well as HCP & Clinic Services.

Sentrex Health Solutions recognizes the importance of immunization to protecting our staff, customers, and members of the community from COVID-19. As such, and subject to any obligations under applicable human rights legislation, it will be a condition of employment that all new hires have received all required doses of a COVID-19 vaccine approved by Health Canada. Successful applicants will be required to provide proof of full vaccination prior to their start date.

Come and join our team! But first, let us tell you why we love working here:

• We are 100% Canadian with locations across the country


• State-of-the-art facilities to provide high-quality products and services


• The opportunity to be a part of a winning, high-performing team


• Collaborative, engaging workplace culture – we are passionate about our people !


• Flexible working environment that promotes a healthy work-life balance


• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued


• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year


• Quarterly virtual social events!

The Opportunity:

An entry level opportunity to support invoice processing, cash application and collection of patients and or customer accounts. The Accounts Receivable Coordinator will have both a day-to-day and ongoing impact on financial transactions, keeping us on track, on time, and on good terms with our valued partners. The primary responsibility of this role is to ensure the timely processing of invoices, cash application of payments in Sage and/or Kroll. Supporting the Accounts Receivable Supervisor, the Accounts Receivable Coordinator position manages and coordinates the account receivable activities for all divisions of Sentrex. Additional support within the AR team may also be expected.

A Day in the Life (What you will do here) :

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  Creating precise and timely invoices for services rendered.



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  Maintain strict adherence to billing procedures and regulatory requirements.



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  Collecting past due accounts



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  Perform daily cash management duties, including daily cheque deposits, processing customer payments using Moneris, e-transfer payments and posting the payment to the accounts receivable sub-ledger.



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  Processing payments and optimizing revenue collection.



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  Posting of cash receipts, analyzing chargebacks independently address and resolve issues including but not limited to research billing variances.



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  Set up and maintenance of customer and vendor accounts.



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  General Administrative Support – Answering phones, emails, filing, opening, and sorting mail.



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  Identify opportunities to ensure tasks are completed as accurately and efficiently as possible.



• Strong customer service skills in contact with patients, and or customer accounts to formulate payment plans and discuss options for payment. 


• Managing accounts receivable transactions with transparency and accuracy. 


• Reconciling discrepancies and always maintaining financial accuracy.


• AdHoc Accounts Receivable duties as required.

What you need to ensure you are set up for success:

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  Excellent written and verbal communication skills



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  Preferred 1-2 years of experience in an Accounts Receivable role or similar.



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  Experience in pharmacy setting is preferred.



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  Experience with cash applications.



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  Experience with collections is preferred.



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  Detail oriented with strong organizational and prioritization skills.



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  Strong team player and works well under pressure to meet tight deadlines.



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  Ability to work independently and with minimal supervision - Quick learner / self-starter.



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  Proficiency with Microsoft Office (Excel, Word, Outlook)



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  High degree of accuracy.



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  Be flexible and able to effectively work with the team and adapt to change in a positive manner.



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  Accounting expertise, confidence working with numbers, effective communication, teamwork, & time management skills.



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  Excellent numerical competency and attention to detail.



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  Knowledge of billing procedures and regulatory requirements.



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  Strong organizational skills: able to manage and prioritize tasks to meet deadlines.



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  Knowledge of Sage & Kroll systems an asset

What makes you a great fit for this team:

• Your commitment to providing a high level of service to your internal and external clients.


• You are highly adaptable with a track record of success during times of growth and organizational change.


• You have a proven track record of developing trust and influence at multiple levels.


• You demonstrate an impactful and candid communication style.


• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Why join Sentrex?

• We value our employees! Our permanent full-time employees are provided with a:


• Competitive Salary and generous vacation entitlement


• Wellness Program (5 paid days off for your well-being!)


• Paid Sick Days


• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance


• Employee and Family Assistance Program

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications, however, please note that only candidates who meet the specified requirements will be contacted for an interview. Accommodations can be made available upon request for those candidates taking part in the selection process .