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Principal Supply Chain Partner Manager

Full-time

Instacart

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview About the Role We are looking for a Principal Supply Chain Partner Manager to join the Instacart Business & Supply Chain team. This is a senior individual contributor role for someone who operates at the intersection of strategy, enterprise partnership, and cross-functional leadership. You will own Instacart's most complex and highest-impact supply chain relationships, setting the strategic direction for how we engage with and grow our largest distributors and network partners. Beyond managing a portfolio of partners, you will shape how the broader team operates — establishing playbooks, influencing product direction, and serving as a thought leader internally and externally.

You will be a trusted advisor to C-suite stakeholders on the partner side and a key voice in executive conversations internally. This role requires someone who can navigate deep ambiguity, build consensus across competing priorities, and drive outcomes that are felt at the company level. About the Team The Instacart Business & Supply Chain team is a pivotal group within Instacart focused on serving the entire supply chain ecosystem with our technology solutions. This team's innovative strategies and dynamic industry relationships directly contribute to shaping our market presence and commercial success. About the Job - Own the strategic relationship for Instacart's largest and most complex supply chain partners, including distributors, operating as their primary executive point of contact. - Define and drive long-term partnership strategies that align partner goals with Instacart's commercial and product priorities, unlocking growth at scale. - Lead and influence major cross-functional initiatives spanning Product, Finance, Marketing, Legal, Operations, and Partnerships — setting direction, resolving ambiguity, and holding teams accountable to outcomes without formal authority. - Shape the strategic framework for how Instacart approaches distributor and supply chain partnerships broadly, including developing scalable playbooks, partnership models, and go-to-market strategies adopted across the team. - Identify and develop net-new business opportunities — including new partner segments, product integrations, and commercial structures — that expand Instacart's footprint in the supply chain ecosystem. - Serve as an internal subject matter expert on supply chain dynamics, competitive landscape, and partner needs, regularly informing executive and product strategy. - Analyze complex, multi-variable datasets to surface insights that drive both individual partner growth and team-wide strategic decisions. - Represent Instacart in high-stakes external settings including executive negotiations, industry forums, and partner QBRs at the C-suite level.

Vacancy posted a month ago
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