Partner Account Manager - SaaS Reseller Partnerships

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Partner Account Manager - SaaS Reseller Partnerships based in Canada. This is a fully remote commercial partnership role focused on expanding and strengthening a SaaS reseller ecosystem across North America. You will own relationships with strategic reseller partners, from recruitment and onboarding through enablement, growth, and long-term success. The role combines partner strategy, sales enablement, forecasting, business planning, and hands-on commercial execution. You will work closely with Sales, Marketing, Product, and technical teams to help partners effectively sell, provision, bill, and support SaaS solutions. As a trusted advisor, you will engage stakeholders ranging from partner sales teams to senior and C-level decision-makers. The position offers significant autonomy, international collaboration, and the opportunity to directly influence partner revenue and business growth. It is well suited to a commercially minded professional who enjoys building relationships, solving problems, and turning partnerships into measurable results. Accountabilities - Identify, recruit, and negotiate commercial agreements with strategic reseller partners across North America. - Lead the commercial and operational onboarding of new partners, ensuring they understand the reseller model, pricing, processes, and provisioning tools. - Deliver sales enablement initiatives and Train-the-Trainer sessions to help partner teams confidently position, demonstrate, and sell SaaS solutions. - Develop annual and quarterly business plans with partners and track performance against forecasts, revenue objectives, and growth targets. - Support strategic sales opportunities through co-selling while maintaining a partner-first approach and ensuring partners retain ownership of their customer relationships. - Conduct regular Quarterly Business Reviews to assess performance, identify expansion opportunities, address risks, reduce churn, and strengthen partner engagement. - Build trusted relationships with key partner stakeholders, including senior leaders and C-level executives.

- Collaborate closely with Sales, Marketing, Product, and technical teams to remove obstacles and improve partner success. - Monitor partner pipelines, forecasts, commercial performance, and growth opportunities using a data-driven approach. - Proactively identify new opportunities to expand the reseller ecosystem and increase partner-generated business. Requirements - 5+ years of experience in SaaS partner management, channel sales, business development, or a closely related commercial role. - Proven experience working with Value-Added Resellers, Managed Service Providers, Professional Services organizations, hyperscaler marketplaces, or comparable technology partner ecosystems. - An established network of potential partners within the U. S. and strong familiarity with the North American SaaS market. - Demonstrated ability to build and maintain long-term commercial relationships and influence stakeholders at executive level. - Strong commercial and analytical mindset, with experience managing forecasts, sales pipelines, business plans, and performance targets. - Solid business acumen combined with the ability to understand technical concepts and communicate SaaS value clearly to both technical and commercial audiences. - Excellent written and spoken English communication skills. - Strong negotiation, presentation, relationship management, and sales enablement capabilities. - Self-motivated and proactive, with a strong sense of ownership and the ability to balance strategic planning with hands-on execution. - Comfortable working autonomously in a fully remote and internationally distributed environment.