Parts Person

Take the Next Step in Your Parts Career

Forget entry-level counter work! This is a role for someone who already understands the pace and pressure of a busy parts department. As a Parts Person at Westerra Equipment, you’re a key link between customers, service technicians, and equipment uptime. You’ll use your experience to quickly identify parts, process orders accurately, and keep customers and internal teams moving without delay. This is a role where experience matters, and where you can take ownership from day one.

Why You’ll Love It Here

The Westerra Edge: Join a respected equipment company recognized as a Platinum Certified Canada’s Best Managed Company.

Real Responsibility: You’ll manage real customer demand, real urgency, and real impact on equipment uptime.

Team That Knows the Work: Work alongside experienced service, parts, and sales professionals who understand the industry.

Stable Schedule: Monday to Friday full-time schedule.

Strong Total Rewards: Competitive pay ($50K–$70K), benefits, RRSP matching, and long-term stability.

A Day in the Life

You’ll be trusted to keep the parts operation running smoothly.

• Identify, source, and sell parts quickly and accurately
• Support customers and technicians with fast, effective solutions
• Process invoices, returns, warranties, cores, and orders correctly in the system
• Manage counter sales and provide professional customer service
• Maintain accurate inventory records and support warehouse flow
• Ensure parts department operations stay organized and efficient
• Collaborate with service and sales teams to minimize downtime
• Follow dealership SOPs and safety standards

What You Bring

We’re looking for proven experience, not on-the-job training.

• 2–4+ years of experience in a parts counter or parts department role
• Strong understanding of inventory, sourcing, and parts systems
• Excellent customer service and communication skills
• Ability to work accurately in a fast-paced environment
• Computer proficiency (ERP systems an asset)
• Ability to lift up to 50 lbs
• Valid driver’s license with a clean driving record
• Grade 12 or equivalent

Ready to Join the Team?

If you know parts, understand urgency, and take pride in keeping customers and equipment running—apply today.

Position Disclaimer: This posting provides a brief overview of the position. Additional details regarding duties, responsibilities, and expectations will be provided during the hiring process as applicable.

Privacy Notice for Job Applicants: By applying, you consent to share your name and email with our third-party assessment provider solely for assessment purposes, if required. We will manage your data confidentially and will not use it for any other purpose. If you have any concerns, please contact our HR department at ***email_hidden***.

Selection Process Notification: Due to the volume of applications, we will contact only the shortlisted candidates. Thank you for considering career opportunities with Westerra Equipment.

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