Personal Financial Administrator - FM HUB

About E4c

e4c is a community-focused organization working toward the elimination of poverty through collaboration with partners across sectors. We are dedicated to changing lives and growing inclusive, caring communities by supporting individuals and families in times of need and creating pathways to self-sufficiency. Guided by our core values of courage, compassion, connection, and commitment, we strive for excellence, innovation, and meaningful community impact.

Position Summary

The Personal Financial Administrator provides individualized financial administration and coaching to participants in the Financial Management HUB (FM HUB) program. Working directly with clients, the role supports financial stability, literacy, and empowerment through tailored, strengths-based services aligned with established financial empowerment practices.

Reporting to the Team Lead, the Personal Financial Administrator collaborates with team members and community partners to address financial barriers and deliver person-centered, trauma-informed support that promotes long-term stability and well-being.

Schedule

• Monday to Friday; 8:00AM – 4:30PM

Key Responsibilities

• Provide individualized financial coaching and administration services to support participant financial empowerment.
• Assist participants with budgeting, goal setting, debt management, and overcoming financial barriers.
• Develop, implement, and monitor personalized financial action plans, adjusting as needs evolve.
• Facilitate access to financial resources, including benefits, tax services, and financial literacy supports.
• Manage participant financial transactions, including in-trust accounts, bill payments, and record-keeping.
• Conduct intake assessments and ongoing check-ins to track progress toward financial and housing stability.
• Collaborate with internal teams and community partners while maintaining accurate reporting and contributing to program improvement.

Qualifications

Education

• Post-secondary education in finance, accounting, social work, community service or a related field

Certification

• Financial Literacy preferred
• Trauma-informed care preferred
• Cultural Awareness preferred

Experience

• 2+ years of experience in financial coaching, financial administration, or equivalent
• Strong knowledge of financial management, budgeting, debt management, and financial literacy practices.
• Experience working with diverse populations, including individuals facing financial and housing instability.
• Proven ability to provide person-centered, trauma-informed support while building trusting client relationships.
• Proficiency in MS Office, spreadsheets, databases, and financial software, with strong organizational and problem-solving skills.

Compensation And Benefits

• Competitive Salary: $53,809.60
• 3 weeks vacation + 10 paid sick days
• Robust Benefits Package
• Employee Family Assistance Program (EFAP)
• Health Spending Account (HSA)
• RRSP Matching
• Professional Development Opportunities

At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith.

Prior to successful employment with e4c, applicants are required to submit a Police Information Check with Vulnerable Sector Check and Intervention Record Check.