Payments Associate

Job Responsibility:

· Provide consistent, quality customer service

· Act as front liaison for dealers and middle office

· Build wire templates and set up client web profiles

· Transmit electronic payments via banking channels

· Balance daily branch activities

· Perform cheque exchanges and double check each for accuracy

· Responsible for creating FX Cheques/Drafts for our clients

· Send faxes and emails to clients as required

· Complete and respond to email requests in a timely manner

· Verify daily incoming and outgoing client transactions

· Verify and process online transactions

· Verify Dealer-initiated transaction information against system entries

· Investigate all client, banking, and accounting inquiries

· Follow up and monitor transactional inquiries

· Support other branch team members to achieve goals

· Understand and follow company risk management rules and policies

· Perform all other reasonable duties as requested by management

Job Types: Full-time, Permanent

Pay: $42,500.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Toronto, ON M5H 1J9: reliably commute or plan to relocate before starting work (required)

Application question(s):

• You have work experience in Finance and/or Banking.

Work Location: Hybrid remote in Toronto, ON M5H 1J9