RQ00690 - Business Analyst - Junior

A Junior Business Analyst is required to support access to eReferral, utilizing the Agency’s pre-existing onboarding methodology. Validation of Health Information Custodian (HIC) and legal status via the Client Information Form will provide the path forward for identification. This resource will be required to categorize and map clinician end users to the Agency’s pre-approved HIC types and validate the legally responsible person for pre-approval prior to migration to digital health services.

Responsibilities:

• Interacts with business stakeholders and subject matter experts to gather, document, and analyze onboarding requirements related to clinician access, HIC validation, legal structure, and pre-approval needs for eReferral and related digital health services.
  
• Supports business analysis activities including requirements gathering, mapping, business rules definition, documentation, issue resolution, stakeholder engagement, and reporting to management and stakeholders.
  
• Contributes to business process mapping and analysis to support onboarding decisions and improve consistency, accuracy, and efficiency.
  

Must haves: 

• Understanding of PHIPA principles, including consent, collection, use, disclosure, and safeguards of personal health information.
  
• Knowledge of the roles of health information custodians and agents under PHIPA.
  
• Understanding of the Ontario health care sector and access to digital health services/EHR in Ontario.
  

Required Skills:

Understanding of PHIPA principles, including consent, collection, use, disclosure, and safeguards of personal health information; knowledge of the roles of health information custodians and agents under PHIPA; and understanding of the Ontario health care sector and access to the EHR/digital health services in Ontario.

Desired Skills:

• Knowledge of information management principles, concepts, policies, and practices.
  
• Experience with business analysis methods and tools such as business process mapping, business functional modelling, stakeholder engagement, and documentation development.
  
• Strong analytical, problem-solving, communication, and collaboration skills with the ability to work effectively in a team environment and meet deadlines.
  

Requirements

Evaluation Criteria:

• Understanding of PHIPA principles: consent, collection, use, disclosure, and safeguards of PHI. 10%
  
• General understanding of the roles of health information custodians and agents under PHIPA. 40%
  
• Demonstrated knowledge and experience in conducting requirements gathering, developing documentation, including presentations and briefing notes, and conducting stakeholder engagement. 25%
  
• Experience with stakeholder engagement, with excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills. 25%
  

Deliverables

Complete requirements gathering, mapping, analysis, documentation, stakeholder engagement support, and reporting related to onboarding and access validation activities.

Must Haves:

• Understanding of PHIPA principles: consent, collection, use, disclosure, and safeguards of PHI. 10%
  
• General understanding of the roles of health information custodians and agents under PHIPA. 40%
  
• Demonstrated knowledge and experience in conducting requirements gathering, developing documentation, including presentations and briefing notes, and conducting stakeholder engagement. 25%
  
• Experience with stakeholder engagement, with excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.