Administrative Systems Associate

Job Responsibility:

GroupSource is currently recruiting for an Administrative Systems Associate to join our team in Calgary, AB. This is full-Time, Hybrid Role based out of Calgary, AB, where you'll have the flexibility of working from home a few days each week.

YOUR ROLE

The Administrative Systems Associate is responsible for amendments and renewal updates to existing rate tables in WEBS™. Within WEBS™ (Online Billing System) and Client Relationship Management tool (CRM) complete high-level approvals. Responsible for processing plan amendments and renewals for clients on WEBS™ and CRM.

YOUR IMPACT

• You will process renewals
• You will complete high level approvals including but not limited to salary increases, Non-Evidence Maximums increases (NEM), future changes and enrollment transfers between client bills (ledgers)
• You will create rate table sub-classes as required for employee-specific situations
• You will manage tasks and cases on the CRM dashboard to complete them in a timely manner
• You will complete plan amendments
• You will complete group terminations
• You will contribute to the continuous improvement of business processes

THIS IS YOU

• Proven high level of accuracy and attention to detail, critical thinking and decision making
• Exceptional internal client service with strong oral, listening and written communication skills
• Microsoft Office
• Minimum 40 wpm keyboarding speed
• Well-developed and proven analytical, organizational and planning skills
• Self-motivated and results oriented. Demonstrates good judgement with the ability to accomplish tasks expediently and with minimum supervision
• Ability to work well under pressure, meet deadlines
• Desire to learn new information on an ongoing basis

THIS IS NICE

• Post-secondary education in an administrative or related field an asset
• 1 - 3 years' experience in the group benefit industry is an asset
• Familiarity with CRM and insurance carriers or benefit administration

EMPLOYEE PERKS

• Comprehensive benefits package that focuses on your health and wellness
• Our company-wide vacation policy guarantees a minimum of 3 weeks' vacation
• Flex days to help you achieve that work-life balance
• Access to GroupSource employee wellness activities
• Employer matching RRSP program after one year

YOUR COMPENSATION

At the time of this posting, the estimated annual base salary pay range for this position is $48,000-$53,000. Individual compensation within this range is determined by factors such as job-related skills, relevant experience, and education/training. This range reflects the annual base salary only pay and does not encompass our comprehensive total rewards, benefits, and potential bonuses that we proudly offer.

GroupSource is growing...come grow your career with us!

For over 35-years, GroupSource has provided Canadian organizations with comprehensive, yet affordable employee group benefit plans. As a Third-Party Administrator (TPA), we not only help design an employee benefit plan that fits company's specific needs, we also act as a plan administrator, service department and claims manager for each of our client companies.

We thank everyone who applies to the Administrative Systems Associate role, however, due to the volume of applications we receive we are only able to contact candidates who have been selected for an interview.