Service Advisor
Volkswagen Moncton
Volkswagen Moncton is looking for a bilingual Service Advisor .
The Service Advisor's role is to provide our customers with a great experience. We are seeking a polite, friendly, and well-mannered individual to represent our company and the Volkswagen brand.
If you enjoy building relationships with people and you like to provide value-added services by selling, then this position is for you!
This role pays a combination of an hourly wage and commission/bonus.
Work With UsVolkswagen Moncton is a part of the Lounsbury Group of Companies. We are committed to investing in our employees through training programs and a great work environment, plus:
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Competitive Wages
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Group Benefits Plan including health, dental, vision, and life insurance (begins on your first day of work)
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Pension Plan (after 6 months)
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Paid sick days
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Employee discounts on cars and furniture
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Career growth and continuous development
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Discuss the required or recommended services for a vehicle with the customer
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Gather information on the vehicle's condition from the Service Technicians, and advise the customer on recommended or urgently required services
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Schedule service work in the service department
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Explain the benefits and the potential outcomes of postponing repairs to customers
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Other duties may be assigned as necessary
- Previous experience in customer service or sales is preferred
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Has good computer skills and an aptitude to learn new software
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Bilingual in English and French is a requirement
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High school diploma or GED is required
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Strong interpersonal and customer service skills
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Likes helping people
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Good work ethic
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Must have a valid driver's license & clean driver's abstract
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