Agilent Lcms Field Service Engineer
Agilent Technologies, Inc.
Support Agilent laboratory customers remotely from Alberta while installing, troubleshooting, and maintaining LC, LCMS, and LCQTOF systems.As a Field Service Engineer, you will work at varied laboratories and continuously learn new instruments, software, and consumables. You will solve customer problems, deliver integrated solutions, and help maintain efficient laboratory operations. Clear communication and customer service are central to this work.Key Responsibilities:
Install and optimize hardware, software, and network configurationsDiagnose and resolve product performance problemsPerform maintenance and repair servicesAdvise customers on preventive maintenance and configurationsManage technical escalations with Agilent teamsRequirements:
Post-secondary science degree or relevant work experienceFive years’ LC, LCMS, or LCQTOF experienceExperience troubleshooting and solving problemsClear, respectful, timely verbal and written communicationWillingness to travel and visit customersApply your LCMS expertise, troubleshooting ability, and customer service skills as an Agilent Field Service Engineer.
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Install and optimize hardware, software, and network configurationsDiagnose and resolve product performance problemsPerform maintenance and repair servicesAdvise customers on preventive maintenance and configurationsManage technical escalations with Agilent teamsRequirements:
Post-secondary science degree or relevant work experienceFive years’ LC, LCMS, or LCQTOF experienceExperience troubleshooting and solving problemsClear, respectful, timely verbal and written communicationWillingness to travel and visit customersApply your LCMS expertise, troubleshooting ability, and customer service skills as an Agilent Field Service Engineer.
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Vacancy posted 2 hours ago
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