Senior Administrator

Job Responsibility:

Overview We are seeking a dedicated and experienced Senior Dental Administrator to join our team . The ideal candidate will play a crucial role in ensuring the smooth operation of our office, particularly within a dental environment. This position requires strong organizational skills, exceptional phone etiquette, and proficiency in managing clerical tasks. The Senior Dental Administrator will be responsible for overseeing front desk operations, coordinating schedules, and providing excellent customer service to our patients.

Responsibilities

• Manage daily office operations, ensuring efficiency and effectiveness in all administrative tasks.
• Greet patients and visitors warmly, providing them with necessary information and assistance.
• Handle incoming calls with professionalism, utilizing effective phone etiquette to address inquiries and schedule appointments.
• Maintain organized patient records and ensure confidentiality in compliance with regulations.
• Coordinate appointments for dental services, confirming schedules with both patients and staff.
• Assist with clerical duties such as filing, data entry, and managing correspondence.
• Operate office equipment including phone systems and computerized scheduling software.
• Support the dental team by facilitating communication between staff members and patients.
• Uphold confidentiality and compliance with ODA regulations in all administrative tasks.

Skills

• Proven experience in a dental administrative role , within a dental office setting is required
• Familiarity with Cleardent dental office program, is an asset.
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Excellent phone etiquette and interpersonal communication skills to interact positively with patients and staff.
• Proficiency in clerical tasks including data entry, filing, and managing electronic records.
• Familiarity with front desk operations and patient management systems is highly desirable.
• Ability to work independently as well as collaboratively within a team-oriented environment.

We invite qualified candidates to join us as a Senior Dental Administrator where you can contribute your skills to enhance our patient care experience while enjoying a dynamic work environment and rewarding position!

Job Types: Full-time, Permanent

Pay: From $26.00 per hour

Expected hours: No more than 40 per week

Additional pay:

• Bonus pay
• Overtime pay

Benefits:

• Company events
• Dental care
• On-site parking
• Paid time off

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Application question(s):

• Application questions:

With your resume, kindly include a response to:

1) We have a 48 hour short notice cancellation policy. If a patient is calling to cancel day of, how would you dissuade the patient from continuing with their cancellation request?

2) We look for the best in our team members. Have you ever been considered for or given an opportunity for advancement in your career? If so, what was it for?

Work Location: In person