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Senior Claims Adjuster, Property (Montreal or Quebec City)

Northbridge Financial

Senior Claims Adjuster, Property

What its like to be a Northbridge Senior Claims Adjuster, Property? The Senior Claims Adjuster is responsible for delivering Northbridge''s industry leading claims service.

The successful candidate is responsible for providing efficient and prompt investigation, evaluation, negotiation, and settlement of complex property claims in accordance with established best practices.

The Technical Specialist is expected to support their teams through their expertise as a coach and mentor.

Responsibilities

  • Strong understanding of the Claims Handling process
  • Thoroughly investigating and evaluating complex Claims
  • Managing stressful calls and clearly delivering decisions
  • Providing training to recent hires through job shadowing sessions
  • Supporting and mentoring other adjusters on the team
  • Effectively managing a busy day‑to‑day schedule
  • Providing a great customer experience

Qualifications

  • Post‑Secondary Education in an Insurance focused program or related program
  • Working towards the CIP designation an asset
  • Minimum 5 years of Property Claims adjusting experience
  • General working knowledge of claims settlement, policy wordings, insurance contracts, fraud investigations, serious losses, and coverage questions
  • Ability to work within and adapt to PC oriented environments, including familiarity with e‑mail and Internet skills
  • Working knowledge of Microsoft Office
  • Experience with applying applicable case law/arbitration decisions and provincial legislation
  • Experience in establishing and monitoring litigation disposition plans
  • Strong technical skills with MS Office Suite

Benefits

  • Hybrid work – 50% office, 50% home
  • Competitive salaries and support for financial health through employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more
  • Flexible health benefits, early leave days, wellness programs, rewards, and recognition programs
  • Education assistance to complete CIP, FCIP, CRM or other courses desired, internal mobility, leadership training and mentoring programs
  • Support for community causes through donation matching and team volunteer days

EEO Statement

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

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Vacancy posted 5 hours ago
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