Welcome Centre Specialist

Are you a person who thrives in a fast-paced, welcoming environment? Mission Eye Care is looking for a Welcome Centre Specialist to join our growing team!

If you love helping others, enjoy learning new things, and want to be part of a clinic that values teamwork, growth, and having fun at work, we'd love to meet you.

Mission Eye Care is a tech-forward optometry and medical aesthetics clinic known for exceptional patient care, innovative services, and a collaborative team culture. As the first point of contact for our patients, you'll play an important role in creating a positive experience while helping keep our clinic running smoothly.

Who You Are

You're someone who:

• Has experience in retail, hospitality, or another customer-focused role.
• Can communicate confidently and enjoy building relationships with people.
• Stays organized, adaptable, and calm in a busy environment.
• Brings a positive attitude and enjoys working as part of a supportive team.
• Learns quickly and takes initiative.

Bonus: Experience in optometry, aesthetics, or another healthcare setting is considered an asset.

What You'll Do

• Welcome patients and provide a friendly, professional first impression.
• Check patients in and out while ensuring a smooth visit.
• Answer phones, respond to emails, and schedule appointments.
• Educate patients about our services, products, and eyewear options.
• Process insurance claims and assist with administrative tasks.
• Support patient coordination to help the clinic run efficiently.
• Contribute to marketing initiatives by capturing photos, videos, and social media content.

Why You'll Love Working Here

• Employer-paid health benefits after three months.
• Sundays off, no evenings past 7:00 PM, and alternating three-day weekends.
• Opportunities for career growth and leadership development.
• Team lunches, continuing education, and discounts on eye care and medical aesthetics services.
• A supportive, down-to-earth team that values collaboration, learning, and enjoying what we do.

Schedule

• Full-time (40 hours per week).
• Alternating schedule:
• Week 1: Monday–Friday
• Week 2: Tuesday–Saturday (giving you an alternating three-day weekend!)
• Optional four-day work week (32–40 hours).

Ready to Apply?

If you're passionate about providing outstanding customer service and want to grow your career with an innovative, supportive team, we'd love to hear from you.

Please submit your resume along with a short note telling us why you'd be a great fit for Mission Eye Care.