Senior Customer Advocacy And Partner Marketing Manager

Build customer advocacy and partner programs at Highwood, using marketing strategy and cross-functional leadership with flexible regular-hours availability expected.This Senior Marketing Program Manager develops customer communications, advocacy, partner campaigns, and community initiatives. You will create case studies, references, referrals, joint events, and enablement materials. The role also establishes engagement frameworks that capture customer feedback and connect partner activity with brand and pipeline goals.Key Responsibilities:
Create customer-facing materials supporting inside and outside SalesBuild repeatable customer advocacy, reference, and referral programsCapture and share customer feedback across the businessExpand strategic and community partnership opportunitiesIntegrate partner programs into marketing calendars and measurementRequirements:
Bachelor’s degree or equivalent practical experienceSeven to ten-plus years in B2B marketing program managementExperience with customer advocacy, customer marketing, or partner marketingExperience managing roadmaps, milestones, dependencies, and success metricsStrong cross-functional collaboration with external partnersApply customer marketing, advocacy, partner programs, and structured execution to make Highwood’s methane expertise credible and measurable.
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