Program Coordinator

Winter Sage Program (WSP) provides culturally grounded, trauma-informed, harm reduction based peer support services within supportive housing.

Key Responsibilities:
-Provide day-to-day direction and support to WSP Support Workers
-Monitor staff performance, address concerns, and escalate ongoing issues to Program Manager
-Support onboarding/training of new staff, students, and practicum placements; reinforce role boundaries, documentation, and program practices
-Oversee staff attendance, including monitoring clock-ins/outs
-Review staff documentation for accuracy, quality, and consistency; follow up as needed
-Act as first point of contact for daily operational staff support
-Problem-solve operational issues and escalate when required
-Oversee/support program delivery including group programming (food bank, womens group, mens group, etc.)
-Support program planning and ongoing development of Winter Sage programming
-Track participation, activities, and basic program data
-Support communication/coordination with external partners while maintaining clear role boundaries
-Participate in regular meetings with Program Manager and staff
-Follow up with support workers regarding client outcomes and progress

Qualifications:
Experience in peer support, community-based programming, or social services; strong leadership, communication, documentation, and organizational skills; experience in staff supervision and harm reduction approaches considered an asset.

Preference will be given to Metis and First Nations applicants.

This position works within a team-based, culturally safe environment supporting tenants through wrap-around services.