Sommelier - Riley's Fish & Steak

Glowbal Restaurant Group is a successful Canadian multi concept restaurant company. Our eight brands include Glowbal, Coast, Italian Kitchen, Trattoria by Italian Kitchen, Black+Blue (Vancouver & Toronto), The Roof, Five Sails and Riley's Fish & Steak (Vancouver & Toronto). Immersing guests in an experience that is fresh and vibrant, with engaging service, impressive wine, and cocktail lists, and some of the most inventive, celebrated cuisine, it is no wonder our restaurants are exactly where everyone wants to be.

WHY WORK FOR US:

We are proud to offer our 1000+ staff competitive wages, hands-on training, extended health benefits, annual performance reviews, and referral programs. We also support internal growth and development with our job transfer policy and performance-based opportunities for cross training in different cuisines and restaurant concepts. Dining discounts across our brands are a definite perk!

We are currently looking for a SOMMELIER to join our dynamic team at RILEY’S FISH & STEAK. Michelin Recommended Riley’s Fish + Steak brings a fish-and-chophouse dining experience to the heart of downtown Vancouver’s waterfront and showcases the very best of the Pacific Northwest’s farms, oceans and pastures via a menu of classic and signature dishes. Riley’s gives locals and visitors alike an authentic and entertaining experience in an expansive dining space with a garden patio, oyster bar and live music nightly.

The SOMMELIER is an integral contributor to the overall success of the restaurant and supports the management team in their pursuit and delivery of consistent and excellent guest experiences, while effectively enforcing the company’s policies and procedures.

DUTIES AND RESPONSIBILITIES:

• Create and update the wine list in coordination with the Director of Purchasing
• Assist guests with wine selections based on their personal tastes and food choices
• Manage the wine inventory and order products as needed; cost all wine to ensure restaurant stays within targets laid out
• Oversee cocktail lists with Bar Manager, verify costs and inventory are at proper target margins
• Develop and facilitate wine training program for FOH staff
• Deliver exceptional guest service, thereby setting the standard for all employees
• Provide overall leadership, recognize and motivate members of the team and continually coach towards operational excellence
• Respond to customer complaints promptly through service recovery and implement change when necessary, to optimize consistent guest satisfaction
• Manage daily operations and assist with other managerial responsibilities as needed

SKILLS AND QUALIFICATIONS:

• 3+ years’ experience as a Manager of a high volume, similar environment
• Wine education is a must
• Sommelier accreditation is an asset
• Must possess strong leadership skills, with demonstrated ability to build relationships
• High personal integrity, professionalism, and maturity
• Exceptional guest service orientation and passion for all things food and wine
• Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a fast-paced environment
• Technically competent with industry related forms of computer and electronic commerce

*** Strong wine knowledge and/or formal wine education is required for success in this role, as this is not considered a junior-level position.***

TO WORK FOR US : You MUST have valid proof of Social Insurance Number and be legal to work in Canada with proof as a Canadian Citizen, Permanent Residence or Valid Work Permit.

ONLINE APPLICATIONS: We genuinely appreciate your interest in becoming a part of our dynamic team. Please be aware that due to the high volume of applications, we will only be able to reach out to candidates who have been shortlisted for an interview.