Sr. Logistics Manager

Who We Are:

Being naked is the #1 most sustainable option. We're #2.

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025 , Circular by 2030 , and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal , and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA . We innovate across categories like accessories , swimwear , and sleepwear , and we reach millions of people with campaigns like this , this and this . 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

The Role: Sr. Logistics Manager 

Location : Onsite 5 days a week out of Vernon HQ.

We are looking for a Sr. Logistics Manager who will be responsible for the day to day management of carrier relations, product distribution, and shipping networks for a growing omni-channel direct-to-consumer business (ecommerce, wholesale, and retail). You will work closely with our internal teams to manage and develop a first-class logistics operation that supports the company's growth and fast turning inventory, both domestically and internationally. 

  What You’ll Do:

Fulfillment and Distribution Strategy & Processes:

• Own the transportation cost line (~$24M annually); deliver CPP (cost-per-package) and CPU targets.


• Lead annual parcel RFP and ongoing rate negotiations with FedEx, UPS, USPS, regional carriers, and international partners.


• Partner with Trade Compliance on cross-border flows (US- EU, CA, UK), DDP strategy, HTS classification support, and duty recovery programs.


• Own returns carrier strategy and reverse logistics network design including owning shipment routing for Retail, Wholesale, and Speciality shipments


• Optimize parcel mix, zone distribution, and middle-mile/injection strategies.


• Build out and develop a playbook of standard processes and improvement across the department


• Implement a long-term logistics network strategy that will best serve our sales growth, geographies and channels


• Implement processes, SLA’s and teams that support Reformation’s growth and service objectives, as well as scale shipping expense


• Lead and support the resolution of in transit package-related issues and act as an information resource for all things related to day to day shipping operations.


• Managing customs documentation processing and working directly with carriers to resolve international customs issues.

• Develop and own shipment exception monitoring, remediation, and reporting.


• Provide visibility and transparency to key partners across the business on shipping service levels.

• Working with the Operations Director to optimize shipping methods selected as well as packaging and supplies used.


• Filing claims for any packages that are late, lost, or damaged in transit.


• Maintaining account hierarchies for retail and corporate carriers.


• Continually work to optimize the sustainability (people, profits and planet) of our logistics and shipping processes.

What You’ll Need: 

• Bachelor’s Degree in Supply Chain, logistics, business or a related field.


• 5–7+ years of progressive experience in transportation and logistics, with 2+ years people-managing a transportation/logistics team.


• Previous experience with ERP, WMS and e-commerce systems in an omni channel environment.


• Working knowledge of warehousing operations, order processing, fulfillment, and shipping.


• Experience with managing international shipments and customs, including duty drawbacks.


• Experience in small parcel transportation management and optimization.


• Spanish language is a plus.

Who You Are:

• You love logistics and fulfillment and are excited about continual process improvement


• Not only are you able to develop new processes and drive strategic initiatives, but you can also roll up your sleeves, dig in and get the job done


• Gifted analytical thinker; proven ability to synthesize complex data into simple and compelling recommendations for improvement


• Experience working in a high growth environment, with constantly shifting priorities; ability to create order out of chaos.


• More apt to saying “yes” or “we’ll try” (rather than “no” or “that’s impossible”). 


• Acts with a sense of urgency--strong time management.


• Someone who leads by example.

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base salary range is $120,000 to $150,000 plus 10% bonus eligibility, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

This role may also be eligible for an annual discretionary bonus based on a range of factors, including company performance, department goals, and individual contributions. Bonus amounts and eligibility are not guaranteed and are determined at the company’s discretion.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Benefits & Perks:

• Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.


• We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. 


• We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds. 


• We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world.


• You’ll get access to fertility care support through Carrot , and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.


• We care about the causes our employees care about so we donate to community efforts on a yearly basis. 


• We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it— studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

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