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Gestionnaire des opérations cliniques bilingue

Kids Help Phone

Le bilinguisme et le leadership clinique sont au cœur de ce poste en télétravail partout au Canada. Vous soutiendrez les services 24 heures sur 24, 7 jours sur 7.

Comme gestionnaire bilingue des opérations cliniques, vous dirigerez les équipes de première ligne de Jeunesse, J’écoute. Vous offrirez des orientations cliniques, superviserez les opérations et prendrez des décisions en temps réel. Votre travail soutiendra des interventions sécuritaires, de qualité et adaptées aux jeunes.

Responsabilités principales :

  • Gérer les files d’attente et la mobilisation des équipes
  • Superviser les horaires et optimiser les activités opérationnelles
  • Fournir du soutien clinique et des orientations immédiates
  • Coordonner les débreffages, consultations et réunions d’équipe
  • Gérer les interruptions de service avec l’équipe des technologies

Exigences :

  • Diplôme pertinent en travail social, psychologie ou sexologie
  • Deux à trois ans d’expérience en gestion d’employés ou bénévoles
  • Expérience en counseling et intervention de crise
  • Excellentes capacités de jugement, communication et organisation
  • Disponibilité les soirs et fins de semaine

Contribuez aux opérations cliniques de Jeunesse, J’écoute grâce à votre leadership, votre jugement et votre bilinguisme.

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Vacancy posted 19 hours ago
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