Manager/ Caretaker

The Organization

Since 1955, LutherCare Communities has been a leader in providing programs, services, and housing to residents across Saskatchewan with the highest quality of care and support.

Our Team Members provide caring services to residents and clients throughout Saskatchewan in our Seniors Independent Living Communities, Intermediate Care Homes, Long-Term Care, Group Homes for individuals with intellectual and physical disabilities, and programs like the Seniors Day Program and the Luther Seniors Centre.

LutherCare is proud to offer a wide range of services to meet the needs of all entrusted to our care. These services are fully accredited to meet our commitment to excellence.

The Position

The Manager/Caretaker is responsible for the administration, maintenance, grounds keeping and caretaking of Trinity Tower buildings and property. This role ensures safe, efficient building operations while supporting a resident-focused environment aligned with LutherCare Communities’ mission and values. The Manager/ Caretaker demonstrates strong leadership to enable an innovative and positive working climate and a resident-first culture with positive resident relations. The Manager/Caretaker is responsible for the administration of rent, including collecting/tracking, leasing, collaboration with marketing, and reporting data. The Manager/Caretaker works within the division and cross-functionally to support operations in the organization.

Under the direction of the Director of Housing and coordination with the LCC Maintenance Manager and/or Director of Buildings and Facilities, it is the responsibility of the Manager/Caretaker to carry out in-suite inspections and repairs and to monitor the operation of the mechanical system and equipment. This position will also coordinate suite restoration and maintenance repairs by off-site contractors and maintain accurate records. The Manager/Caretaker is responsible for all ground-keeping and caretaking duties.

Operating in a complex and dynamic environment of housing and supportive healthcare services, the Manager/ Caretaker will have specific accountabilities which are aligned to that of the Director to support the achievement of the division’s functions, responsibilities, and accountabilities.

Position : Manager/ Caretaker - Trinity Tower

Status : Permanent, Part-Time

Hours : Anticipated 30 hours per week (with the potential for additional hours)

• Building Maintenance & Operations
  • Conduct in-suite inspections and perform general repairs (carpentry, plumbing, etc.)
  • Monitor mechanical systems and equipment to ensure proper functioning
  • Perform daily checks of boiler and mechanical equipment and emergency generator room including fire pump
  • Inspect emergency alarm systems and standby generator as per regulations
  • Maintain accurate maintenance logs and records
  • Coordinate all preventative mechanical maintenance on plant equipment as prescribed or detailed in the maintenance software
  • Take corrective action for malfunctioning equipment
• Groundskeeping & Caretaking
  • Perform seasonal duties including lawn care and snow removal
  • Maintain cleanliness and upkeep of common areas and lounge spaces
• Resident & Community Support
  • Collect rent and complete administrative duties in alignment with LCC policies
  • Support Resident Council establishment and engagement
  • Collaborate with Resident Council on planning events and activities
  • Attend resident functions as appropriate
• Stakeholder Relationship Management
  • Build and maintain effective internal relationships, partnerships and alliances that support strong engagement and cross-functional management throughout the organization
  • Build, foster, and maintain effective external relationships and partnerships
  • Foster communication and a healthy relationship with residents, visitors, and families
• Leadership
  • Implement operational plans for programs and services to achieve business and operational objectives
  • Provide input and manage budget
• Compliance & Safety
  • Ensure adherence to Occupational Health & Safety (OH&S) regulations
  • Follow all building, fire, and safety codes and procedures
  • Respond to emergencies and take appropriate action
  • Maintain knowledge of risk management and emergency protocols
• Administrative & Organizational Support
  • Contribute to the completions of market analysis, resident engagement surveys and reviews for division.
  • Negotiate and liaise with third-party service providers
  • Collaborate with Marketing & Communications to implement marketing initiatives to achieve occupancy goals
  • Collect, analyze, and trend metrics for the Director
  • Review quality monitoring metrics for the use in efficiency and effectiveness of process improvement
  • Maintain property rentals by advertising, providing tours, filling vacancies and completing thorough lease agreements if applicable.
  • Maintain accurate documentation and reporting
  • Attend meetings and training sessions as required which includes a minimum of weekly virtual huddles, quarterly virtual housing meetings and in-person management meetings in Saskatoon as requested.
  • Complete additional duties as assigned
• Reporting
  • Prepare reports for the Director using qualitative and quantitative data
  • Apprise the Director of portfolio and province-wide operations, developments, and initiatives
  • Prepare and deliver reports to ELT, OLT, and management teams in support of a cross-functional team
  • Comply with federal and provincial government reporting requirements

In delivering these accountabilities, the Manager will:

• Be a champion of a resident-first culture care
• Promote and practice cross-functional operations and foster a culture of collective leadership
• Support a resident-focused service environment
• Champion continuous improvement by encouraging and embracing innovation, best practice and collaboration including working with others to enhance LCC’s reputation for excellence in care, shelter, and support.
• Demonstrate professionalism, discretion, and sound judgment
• Build positive relationships with residents, staff, committees, contractors, and other departments of LCC.
• Contribute to continuous improvement and operational efficiency
• Maintain confidentiality and organizational integrity
• Adapt to changing priorities and operational demands
• Community engagement for opportunities for community grants, other funding supports, arranging educational and emergency related in-services, etc.
• Ability to take direction
• Physically able to handle all outlined job duties
• Occasional travel to Saskatoon

LutherCare offers a competitive compensation package, benefits Include:

• Enhanced time off policies
• An inclusive workplace
• Learning & development opportunities
• Prioritization of work-life balance
• Wellness in the workplace
• Culture of internal advancement
• Paid sick leave
• Extended Health and Dental benefits
• Group life and long-term disability benefits
• Pension Plan
• Employee family assistance program

Qualifications

Education

• Minimum Grade 12 education
• Valid Fireman’s Certificate an asset
• Microsoft office knowledge (Excel, Word)

Experience

• Relevant experience in property management, maintenance, or caretaking
• Practical experience sufficient to perform job duties effectively

Knowledge, Skills and Abilities:

• Strong administrative, organizational, and interpersonal skills
• Significant ability to manage budgets and support financial planning
• Knowledge of building systems, maintenance practices, and safety regulations
• Understanding of property management in a multi-unit housing environment
• Ability to respond effectively in emergency situations
• Proficiency in Microsoft Word, Excel, and reporting tools
• Strong communication skills (written and verbal)
• Ability to work independently and take direction
• Demonstrated teamwork, leadership, and relationship-building skills
• Physical ability to perform required duties
• Knowledge of regulations as pertaining to boilers, elevators, building and fire codes (including implementation of a fire evacuation procedure)
• Knowledge of the safe operation and maintenance of hand & power tools
• Ability to take direction
• Demonstrable knowledge of principles of Gerontology
• Ability to operate maintenance and groundskeeping equipment
• Commitment to ongoing learning and professional development
• Effectively manages time, and priorities while positively responding to multiple interruptions through the day
• Knowledge of risk management, safety requirements and emergency procedures within a multi-unit housing complex

LutherCare Communities wishes to thank all applicants for their interest in this position. Only those selected for an interview will be contacted.

We believe in the power of diversity and we're dedicated to creating a diverse, equitable and inclusive environment at LutherCare Communities. We ensure equal opportunity for all applicants and encourage people of all visible minorities and those of any religion, sex, age, ability, sexual orientation, gender identity or expression to apply.

Applicants must provide a criminal background check prior to employment.

A Safe and Caring Continuum of Living for those we serve.